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Shared Mailbox Audit

Posted on 2014-01-30
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Last Modified: 2014-02-17
Hi all,

We have Exchange 2010 installed  and I am using the shared mailbox feature. I created a shared mailbox for our IT support and 6 users are using this shared mailbox.

I would like to know who sent a particular email since the sender is always it support. How can I check please?

Regards,
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Question by:casscar
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by:Sushil Sonawane
ID: 39820370
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Accepted Solution

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michaelalphi earned 500 total points
ID: 39820382
You can implement mailbox auditing and run audit reports to obtain details regarding actions taken on a mailbox. Once you enabled auditing, you can configure that in three levels :

1) Administrative, which audits mailbox moves, imports/exports to and from PSTs, mailbox  discovery searches and actions performed using the MFCMapi tool;
2) Owner, where actions taken by the owner of the mailbox are audited;
3) Delegates that have the SendAs, SendOnBehalf or FullAccess permission to someone else’s mailbox.
You can have a look on this link for complete processing : audit shared mailbox
Also, check this link recommended by a professional :  shared mailbox audit
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