<div>
Which version of Exchange, outlook you are using<br />
Is there any archiving solution being used?
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Which version of Exchange, outlook you are using
Is there any archiving solution being used?

<div>
Hi MKS, <br />
<br />
we're using Exchange 2010 SP3 &amp;&nbsp;Outlook 2010/2013.<br />
<br />
There is no archiving solution in place.
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Hi MKS,

we're using Exchange 2010 SP3 & Outlook 2010/2013.

There is no archiving solution in place.

<div>
Seembee, <br />
<br />
Thank you for your answer, that makes perfect sense.<br />
<br />
Regards<br />
<br />
novatek
</div>


Seembee,

Thank you for your answer, that makes perfect sense.

Regards

novatek

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<div class="content wysiwyg-content">
Hi all, <br />
<br />
I have a baffling issue. &nbsp;I have some users who are using the Recover Deleted Items function in Outlook.<br />
<br />
When they browse to the items that they want to recover, they are seeing emails that they have sent but not deleted.<br />
<br />
I have tried to find the answers to this but cannot find a reasonable answer as to why this is.<br />
<br />
I've attached a example of a users mailbox. &nbsp;The top picture is of the users Sent Items folder in Outlook, and the bottom picture is the Recover Deleted Items dialogue box from the same users mailbox, and as you can see the same sent mails are in there as well.<br />
<br />
Can anyone shed any light?<br />
<br />
Thanks<br />
<br />
Novatek<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/01_w05/831487/recover-deleted-items.png" target="_blank" class="file-inline" title="Users mailbox Sent Items and Recover Deleted Items (267 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>recover-deleted-items.png</a>
</div>
</div>


Users mailbox Sent Items and Recover Deleted Items

recover-deleted-items.png

Hi all, 

I have a baffling issue.  I have some users who are using the Recover Deleted Items function in Outlook.

When they browse to the items that they want to recover, they are seeing emails that they have sent but not deleted.

I have tried to find the answers to this but cannot find a reasonable answer as to why this is.

I've attached a example of a users mailbox.  The top picture is of the users Sent Items folder in Outlook, and the bottom picture is the Recover Deleted Items dialogue box from the same users mailbox, and as you can see the same sent mails are in there as well.

Can anyone shed any light?

Thanks

Novatek

Some Sent Items appear in Recover Deleted Items

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.