Hi I am trying to create a role for my helpdesk team to be able to view user/mailbox permissions but not be able to write/set any. I was hoping to could modify the built in helpdesk role. Is this possible? Basically I want any person with the helpdesk role to be able to run a get- command and see things like mailbox statistics, calendar permissions etc. What I don't want is for them to be run any set- commands. Please provide supporting link/documents if possible. Thanks in advance. Environment is exchange 2010.