Solved

Allowing outside users with office 365 lync

Posted on 2014-01-30
4
436 Views
Last Modified: 2014-01-31
We want users of our office 365 lync to be able to communicate with users outside of our office 365 account. How can I do that? Any good articles? Since it is office 365 lync, we have no access to the actual lync server itself but it seems like office 365 supports messages from other people in other organizations and through other IM software such as skype through something called federation.
0
Comment
Question by:BobHavertyComh
  • 2
  • 2
4 Comments
 
LVL 40

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 39823353
Login to your Office 365 portal as Global Admin, open the Lync Admin Portal. On the left, go to Organization -> External communications. Adjust settings as you deem necessary.

You can also switch this on per-user basis.

Here's a guide: http://support.microsoft.com/common/survey.aspx?scid=sw;en;3592&showpage=1
0
 
LVL 9

Author Comment

by:BobHavertyComh
ID: 39823978
We have office 365 small business. So we do not have a lync admin portal, but we do see settings for turning on external communications, and we have them turned on. When i add an external contact, it doesn't seem to save it. I am trying to enter in my skype address as a external contact and it won't save it. Skype names don't seem to have a domain name at the end. So it doesn't seem to be myname@domainname.com it's just myname.
0
 
LVL 40

Expert Comment

by:Vasil Michev (MVP)
ID: 39824033
The article above contains the necessary steps for Small Business tenants as well. To communicate with another Lync user, you need bi-directional allowance. To add a skype user, use his Microsoft porfile. The user also needs to be signed in with his Microsoft profile, not with his skype name.
0
 
LVL 9

Author Closing Comment

by:BobHavertyComh
ID: 39824521
Lync only accepts skype through a windows id, not a skype id
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what the Office 365 disclaimer function is, why you would use it and its limited ability to create Office 365 signatures.
It’s the first day of March, the weather is starting to warm up and the excitement of the upcoming St. Patrick’s Day holiday can be felt throughout the world.
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question