Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Allowing outside users with office 365 lync

Posted on 2014-01-30
4
Medium Priority
?
484 Views
Last Modified: 2014-01-31
We want users of our office 365 lync to be able to communicate with users outside of our office 365 account. How can I do that? Any good articles? Since it is office 365 lync, we have no access to the actual lync server itself but it seems like office 365 supports messages from other people in other organizations and through other IM software such as skype through something called federation.
0
Comment
Question by:BobHavertyComh
  • 2
  • 2
4 Comments
 
LVL 44

Accepted Solution

by:
Vasil Michev (MVP) earned 2000 total points
ID: 39823353
Login to your Office 365 portal as Global Admin, open the Lync Admin Portal. On the left, go to Organization -> External communications. Adjust settings as you deem necessary.

You can also switch this on per-user basis.

Here's a guide: http://support.microsoft.com/common/survey.aspx?scid=sw;en;3592&showpage=1
0
 
LVL 9

Author Comment

by:BobHavertyComh
ID: 39823978
We have office 365 small business. So we do not have a lync admin portal, but we do see settings for turning on external communications, and we have them turned on. When i add an external contact, it doesn't seem to save it. I am trying to enter in my skype address as a external contact and it won't save it. Skype names don't seem to have a domain name at the end. So it doesn't seem to be myname@domainname.com it's just myname.
0
 
LVL 44

Expert Comment

by:Vasil Michev (MVP)
ID: 39824033
The article above contains the necessary steps for Small Business tenants as well. To communicate with another Lync user, you need bi-directional allowance. To add a skype user, use his Microsoft porfile. The user also needs to be signed in with his Microsoft profile, not with his skype name.
0
 
LVL 9

Author Closing Comment

by:BobHavertyComh
ID: 39824521
Lync only accepts skype through a windows id, not a skype id
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
With its various features, Office 365 can not only help you with your day-to-day business tasks, it can also do wonders for your marketing campaign.
This lesson covers basic error handling code in Microsoft Excel using VBA. This is the first lesson in a 3-part series that uses code to loop through an Excel spreadsheet in VBA and then fix errors, taking advantage of error handling code. This l…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question