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Allowing outside users with office 365 lync

Posted on 2014-01-30
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Last Modified: 2014-01-31
We want users of our office 365 lync to be able to communicate with users outside of our office 365 account. How can I do that? Any good articles? Since it is office 365 lync, we have no access to the actual lync server itself but it seems like office 365 supports messages from other people in other organizations and through other IM software such as skype through something called federation.
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Question by:BobHavertyComh
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Vasil Michev (MVP) earned 2000 total points
ID: 39823353
Login to your Office 365 portal as Global Admin, open the Lync Admin Portal. On the left, go to Organization -> External communications. Adjust settings as you deem necessary.

You can also switch this on per-user basis.

Here's a guide: http://support.microsoft.com/common/survey.aspx?scid=sw;en;3592&showpage=1
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by:BobHavertyComh
ID: 39823978
We have office 365 small business. So we do not have a lync admin portal, but we do see settings for turning on external communications, and we have them turned on. When i add an external contact, it doesn't seem to save it. I am trying to enter in my skype address as a external contact and it won't save it. Skype names don't seem to have a domain name at the end. So it doesn't seem to be myname@domainname.com it's just myname.
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Expert Comment

by:Vasil Michev (MVP)
ID: 39824033
The article above contains the necessary steps for Small Business tenants as well. To communicate with another Lync user, you need bi-directional allowance. To add a skype user, use his Microsoft porfile. The user also needs to be signed in with his Microsoft profile, not with his skype name.
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by:BobHavertyComh
ID: 39824521
Lync only accepts skype through a windows id, not a skype id
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