Solved

Allowing outside users with office 365 lync

Posted on 2014-01-30
4
425 Views
Last Modified: 2014-01-31
We want users of our office 365 lync to be able to communicate with users outside of our office 365 account. How can I do that? Any good articles? Since it is office 365 lync, we have no access to the actual lync server itself but it seems like office 365 supports messages from other people in other organizations and through other IM software such as skype through something called federation.
0
Comment
Question by:BobHavertyComh
  • 2
  • 2
4 Comments
 
LVL 38

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
Comment Utility
Login to your Office 365 portal as Global Admin, open the Lync Admin Portal. On the left, go to Organization -> External communications. Adjust settings as you deem necessary.

You can also switch this on per-user basis.

Here's a guide: http://support.microsoft.com/common/survey.aspx?scid=sw;en;3592&showpage=1
0
 
LVL 9

Author Comment

by:BobHavertyComh
Comment Utility
We have office 365 small business. So we do not have a lync admin portal, but we do see settings for turning on external communications, and we have them turned on. When i add an external contact, it doesn't seem to save it. I am trying to enter in my skype address as a external contact and it won't save it. Skype names don't seem to have a domain name at the end. So it doesn't seem to be myname@domainname.com it's just myname.
0
 
LVL 38

Expert Comment

by:Vasil Michev (MVP)
Comment Utility
The article above contains the necessary steps for Small Business tenants as well. To communicate with another Lync user, you need bi-directional allowance. To add a skype user, use his Microsoft porfile. The user also needs to be signed in with his Microsoft profile, not with his skype name.
0
 
LVL 9

Author Closing Comment

by:BobHavertyComh
Comment Utility
Lync only accepts skype through a windows id, not a skype id
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Synchronize a new Active Directory domain with an existing Office 365 tenant
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This is Part 3 in a 3-part series on Experts Exchange to discuss error handling in VBA code written for Excel. Part 1 of this series discussed basic error handling code using VBA. http://www.experts-exchange.com/videos/1478/Excel-Error-Handlin…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now