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AIX Sysplanar Error

Posted on 2014-01-30
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Last Modified: 2014-01-30
I have been receiving this sysplanar error, Do i need to be alarmed. I have few errors of the same kind from past 2 weeks.

-------------------------------
LABEL: SCAN_ERROR_CHRP
-------------------------------
IDENTIFIER: BFE4C025

Date/Time: Thu Jan 30 06:47:41 CST 2014
Sequence Number: 47651
Machine Id: 00C148249C00
Node Id: csc0627a
Class: H
Type: PERM
ResourceName:sysplanar0
Resource Class: planar
Resource Type: sysplanar_rspc
Location:

Description
UNDETERMINED ERROR

Failure Causes
UNDETERMINED

Recommended Actions
RUN SYSTEM DIAGNOSTICS.

Diagnostic Analysis
Diagnostic Log sequence number:132
Resource tested:sysplanar0
Resource Description:System Planar
Location:
SRC:14002A81
Description:Power/Cooling subsystem Unrecovered Error, bypassed
with loss of redundancy. Refer to the system service
documentation for more information.
Additional Words: 2-91FF0002 3-01200000 4-00000000 5-00000000
6-00000000 7-00000000 8-00000000 9-00000000
Possible FRUs:
Priority: M Maintainence Procedure: IQYRISM

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On the HMC a similar error was logged in with a description "Power/Cooling subsystem & control (0x60) reported an error".
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Question by:aanya247
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woolmilkporc earned 500 total points
Comment Utility
I think you should be alarmed, and you should call IBM service.

SRC:14002A81 means that there has been a communication problem between the two Bulk Power Controllers (BPC) inside the frame (probably a 9119 frame).

This is often due to internal cabling failures, failures of a BPC's Ethernet Hub  or in the most harmless case due to failures in the cabling between the HMC(s) and the frame.

In the worst case it could be that the Bulk Power Regulator (BPR) or one of BPCs has bitten the dust, but I don't think so.

Finally, in rare cases we saw such messages shortly after a frame reset.  Has there been such a reset?

Anyway, there is no way around calling IBM service (asap)!

wmp
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