Solved

Crystal Reports: please wait while the document is processing

Posted on 2014-01-30
10
1,600 Views
Last Modified: 2014-02-14
Hi,

I have an application I built in vb.net and a couple of times a day when I open a form with a crystal report in it I get a never ending spinning wheel dialog with the words: please wait while the document is processing.

Usually it will appear for a few seconds and the report will load, but now quite often it just keeps spinning and nothing loads, I have to end the task for the app to close. Actually ever since I've used crystal reports it always randomly does this! But not everyone who uses the app knows how to end the task.

I believe I've used the right methods to close the report,

On the form closing event I have :
weeklyDistribution1.Dispose()

Any ideas what it could be?
0
Comment
Question by:FCapo
  • 4
  • 4
  • 2
10 Comments
 
LVL 15

Expert Comment

by:Ess Kay
ID: 39822393
try loading less records


like select top 300 from table
0
 

Author Comment

by:FCapo
ID: 39822405
it's not a question of the # of records, it does this on reports that look through 30 records just like it does for 1000
0
 
LVL 15

Expert Comment

by:Ess Kay
ID: 39822417
you need to provide more information such as, how you load the reports, though a 3rd party viewer, opening crystal directly...code you use to do so ...etc.

otherwise we start a useless guessing game
0
Space-Age Communications Transitions to DevOps

ViaSat, a global provider of satellite and wireless communications, securely connects businesses, governments, and organizations to the Internet. Learn how ViaSat’s Network Solutions Engineer, drove the transition from a traditional network support to a DevOps-centric model.

 
LVL 100

Expert Comment

by:mlmcc
ID: 39822863
What version of Crystal?

What version of Visual Studio?

Can you post the SQL the report uses?

mlmcc
0
 

Author Comment

by:FCapo
ID: 39829761
Hi,

I'm using visual basic 2010.

I have a form with a crystal report viewer from which I then created a crystal report using the wizard!

based on my apps references, I have : Crystal reports for .net framework 4.0 : SAP BusinessObjects Enterprise XI (release 2) 4.0.

I don't think it has to do with a specific SQL statement, as I have many reports each with their own SQL, and this loading issue happens randomly on any kind of report.

Here's an sql statement for one of my reports :

 SELECT `projets`.`prjNumber`, `budget`.`heuresTotal`, `projets`.`prjMan1`, `projets`.`prjMan2`, `projets`.`prjMan3`, `projets`.`prjMan4`, `projets`.`prjMan5`, `projets`.`prjStage`
 FROM   `projets` `projets` LEFT OUTER JOIN `budget` `budget` ON `projets`.`prjNumber`=`budget`.`prjBudgetID`
 WHERE  `budget`.`heuresTotal` IS  NULL  AND  NOT (`projets`.`prjNumber` LIKE 'CT%' OR `projets`.`prjNumber` LIKE 'IS%') AND `projets`.`prjStage`<>'Complété'


Thank you for the help!
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 39831404
Why do you have the BO assembly included?

mlmcc
0
 

Author Comment

by:FCapo
ID: 39832695
Do you think that could create a problem? I'm not sure why it's included!

I've attached a screen capture of all the reference in my project
references.jpg
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 39832842
IN that view they are in the BO XI directory but they references are to the Crystal assemblies.

mlmcc
0
 

Author Comment

by:FCapo
ID: 39833075
Do you think this could be the problem? If so what would you recommend I do?

The problem occured again today, but this time I ran process monitor in the background, I've attached the results, clearly it keeps looping and encountering an error. :
tasks.xls
0
 
LVL 100

Accepted Solution

by:
mlmcc earned 500 total points
ID: 39833634
VS2010 should have come with the assemblies or at least the download of Crystal for VS2010 should have included the assemblies.  Those are the ones you need to reference.

mlmcc
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today I had a very interesting conundrum that had to get solved quickly. Needless to say, it wasn't resolved quickly because when we needed it we were very rushed, but as soon as the conference call was over and I took a step back I saw the correct …
It was really hard time for me to get the understanding of Delegates in C#. I went through many websites and articles but I found them very clumsy. After going through those sites, I noted down the points in a easy way so here I am sharing that unde…

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question