Solved

Missing VM after storage failure

Posted on 2014-01-30
7
1,076 Views
Last Modified: 2016-05-21
We had an issue with one of our Cluster Storage Volumes.  After the volume came back online, all but 2 systems came back.  VMM is showing the 2 VMs as Status = Missing, State = Running.  Failover Cluster Manager is showing the 2 VMs as failed and I have the following critical events when I try to bring the VM online:

21502 -

'Virtual Machine Configuration "computer name' failed to register the virtual machine with the virtual machine management service.

The Virtual Machine Management Service failed to register the configuration for the virtual machine 'id number' at 'C:\ClusterStorage\Volume#\computer name': The system cannot find the file specified. (0x80070002). If the virtual machine is managed by a failover cluster, ensure that the file is located at a path that is accessible to other nodes of the cluster.

1069 -

Cluster resource 'Virtual Machine Configuration computer name' of type 'Virtual Machine Configuration' in clustered role 'SCVMM computer name Resources' failed. The error code was '0x2' ('The system cannot find the file specified.').

Based on the failure policies for the resource and role, the cluster service may try to bring the resource online on this node or move the group to another node of the cluster and then restart it.  Check the resource and group state using Failover Cluster Manager or the Get-ClusterResource Windows PowerShell cmdlet.

I can see the VM information in the Volume that VMM thought it was located in.  If I go to Hyper-v manager the VM is not listed anymore.  Any ideas on how I can recover these 2 VMs?  We are using VMM 2012 and our hyperv servers are running 2012 R2.
0
Comment
Question by:PPPL-helpdesk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 120
ID: 39823599
Is the VM on the disk?
0
 

Author Comment

by:PPPL-helpdesk
ID: 39825427
Yes, I see the VM on the disk.  We found that the symbolic link broke and we had to recreate it.  Now, our only issue is that Live Migration is not working for the systems that were on the CSV with the issue.  Live Migration is not working for the systems that were Missing and the ones that came back on their own.
0
 
LVL 12

Expert Comment

by:S00007359
ID: 39828251
can u cdo a v2v of the vm's
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:PPPL-helpdesk
ID: 39840544
What do you mean v2v?
0
 
LVL 120
ID: 39840565
Virtual to Virtual conversion.
0
 

Accepted Solution

by:
PPPL-helpdesk earned 0 total points
ID: 39878330
We found that the issue was related to snapshots that no longer existed.  Once we removed these "ghost snapshots" live migration started to work properly.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

It Is not possible to enable LLDP in vSwitch(at least is not supported by VMware), so in this article we will enable this, and also go trough how to enabled CDP and how to get this information in vSwitches and also in vDS.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question