Solved

Missing VM after storage failure

Posted on 2014-01-30
7
828 Views
Last Modified: 2016-05-21
We had an issue with one of our Cluster Storage Volumes.  After the volume came back online, all but 2 systems came back.  VMM is showing the 2 VMs as Status = Missing, State = Running.  Failover Cluster Manager is showing the 2 VMs as failed and I have the following critical events when I try to bring the VM online:

21502 -

'Virtual Machine Configuration "computer name' failed to register the virtual machine with the virtual machine management service.

The Virtual Machine Management Service failed to register the configuration for the virtual machine 'id number' at 'C:\ClusterStorage\Volume#\computer name': The system cannot find the file specified. (0x80070002). If the virtual machine is managed by a failover cluster, ensure that the file is located at a path that is accessible to other nodes of the cluster.

1069 -

Cluster resource 'Virtual Machine Configuration computer name' of type 'Virtual Machine Configuration' in clustered role 'SCVMM computer name Resources' failed. The error code was '0x2' ('The system cannot find the file specified.').

Based on the failure policies for the resource and role, the cluster service may try to bring the resource online on this node or move the group to another node of the cluster and then restart it.  Check the resource and group state using Failover Cluster Manager or the Get-ClusterResource Windows PowerShell cmdlet.

I can see the VM information in the Volume that VMM thought it was located in.  If I go to Hyper-v manager the VM is not listed anymore.  Any ideas on how I can recover these 2 VMs?  We are using VMM 2012 and our hyperv servers are running 2012 R2.
0
Comment
Question by:PPPL-helpdesk
  • 3
  • 2
7 Comments
 
LVL 117
ID: 39823599
Is the VM on the disk?
0
 

Author Comment

by:PPPL-helpdesk
ID: 39825427
Yes, I see the VM on the disk.  We found that the symbolic link broke and we had to recreate it.  Now, our only issue is that Live Migration is not working for the systems that were on the CSV with the issue.  Live Migration is not working for the systems that were Missing and the ones that came back on their own.
0
 
LVL 12

Expert Comment

by:S00007359
ID: 39828251
can u cdo a v2v of the vm's
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 

Author Comment

by:PPPL-helpdesk
ID: 39840544
What do you mean v2v?
0
 
LVL 117
ID: 39840565
Virtual to Virtual conversion.
0
 

Accepted Solution

by:
PPPL-helpdesk earned 0 total points
ID: 39878330
We found that the issue was related to snapshots that no longer existed.  Once we removed these "ghost snapshots" live migration started to work properly.
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Suggested Solutions

Will try to explain how to use the VMware feature TAGs in the VMs and create Veeam Backup Jobs using TAGs. Since this article is too long, I will create second article for the Veeam tasks.
Is your company's data protection keeping pace with virtualization? Here are 7 dynamic ways to adapt to rapid breakthroughs in technology.
In this Micro Tutorial viewers will learn how to restore single file or folder from Bare Metal backup image of their system. Tutorial shows how to restore files and folders from system backup. Often it is not needed to restore entire system when onl…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now