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Exchange 2013 External Display Name

Posted on 2014-01-31
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Last Modified: 2015-04-15
We are running Exchange 2013, when we send mail external the displayname is our email address, however internal this is fine.

This was configured like this on a Exchange 2010 but unable to find out the settings to correct this.
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Question by:OceanIT
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Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 80 total points
ID: 39824571
There is an AD attribute called displayNamePrintable and this is the value you should need to modify to change the way your External Name is displayed. Take a look at the link below which walks through setting this up. You will also need to run a powershell command to accomplish this. See link below for all details.

Simple Display Name to External

Will.
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Md. Mojahid earned 160 total points
ID: 39826172
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Author Comment

by:OceanIT
ID: 39834725
I have read this prior to posting this and maybe I am reading to much into this but our client sites have Exchange 2013 and their external display name is their full name but they have displaynameprintable as not set (as do we) so I am thinking that someone else prior made a change somewhere within ad for this as we have moved from exchange 2010 to 2013...
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Author Comment

by:OceanIT
ID: 39858305
This is still an issue...
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by:Md. Mojahid
Md. Mojahid earned 160 total points
ID: 39858322
1.Open the Exchange Management Console.
2.Under Organization Configuration, select the Hub Transport option.
3.On the Remote Domains tab, double-click Default.
4.Click the Message Format tab, and then click to clear the Display sender's name on messages check box.
5.Click OK.

Its step for exchange 2010 but same thing will be apply on exchange 2013.
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Author Comment

by:OceanIT
ID: 39858359
Thanks for that, you mention that its the same in exchange 2013 but I am pretty sure you cannot view the remote domains from the ecp...
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Author Comment

by:OceanIT
ID: 39858407
Managed to sort this, using the remotedomain.  Thanks all for pointing me in the right direction
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Expert Comment

by:neolore
ID: 40726114
How did you sort this out exactly?
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