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trend micro smart scan

Posted on 2014-01-31
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Last Modified: 2014-02-14
why i cant get info ?
zz
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Question by:apollo-13
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4 Comments
 
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BertSublime earned 500 total points
ID: 39823676
with out more information on the configuration i can only guess, however i would check the firewall of the host machine,  if you look in the ofscan.ini file in the ofscan share on the server.  you should find the following line,  

Client_LocalServer_Port=XXXXXXXX

check that that port is open in the firewall,  

This port is needed for the clients to communicate with the server,
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by:apollo-13
ID: 39823990
thanks for answer.

Can you tell me please How can i  to choose my tren micro Server like main Server in web consule?
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LVL 3

Assisted Solution

by:BertSublime
BertSublime earned 500 total points
ID: 39824040
the server is the machine where you installed the management application (where you got the screen shot, application on. once the agent is added it should appear a a server on the console.

it would help if we had more information,

 what version of trend you have installed
infomation about the network infrastructure (server machines client machines)
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Author Comment

by:apollo-13
ID: 39824090
my old Server Show me under web consule  (Server Name= TR1) like choosed trend micro Server(under Icon  small green Icon)

Version 10.6 SP2
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