NAMEWITHELD12
asked on
New vCenter 5.5 install fails with vctomcat errors: vctomcat service NOT STARTED Error: 1068
I have just installed 5.5 with a embedded database , basicly the default install on a 2008 R2 server ,
it fails to start the web services and the vcenter services
this is the install log
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 --- CA exec: VMCheckSqlExpInstalledVers ion
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Setting property SQLEXP_UPGRADE_REQUIRED =
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Getting Property MSDE_INSTANCE = VIM_SQLEXP
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Getting Property SQL_EXP_VERSION = 10.50.2500.0
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Util_CompareFileVersion: version1: 10.50.2500.0, version2: 10.50.2500.0
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 End Logging
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Begin Logging
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 --- CA exec: VMStartTomcatImmediate
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Getting Property TOMCAT_SERVICENAME = vctomcat
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Getting Property SERVICE_START_TIMEOUT =
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 StartServices::ServiceName s: vctomcat
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsService
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvcManager
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvc
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsService::done Service EXISTS
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_StartService::Service Name: vctomcat TimeOut: 1200 sec.
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsServiceRunning
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsServiceStatus::serv iceStatus: 4
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsService
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvcManager
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvc
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsService::done Service EXISTS
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvcManager
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvc
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Srvc_IsServiceRunning::don e Service is NOT RUNNING
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvcManagers
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvcManager
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvcs
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 OpenSrvc
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 Service Status: 1
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 IsLocked
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 QueryLockStatus
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 IsLocked::done Service NOT LOCKED Error: 0
VMware VirtualCenter-build-147632 7: 01/31/14 08:05:25 StartSrvc::NumArgs: 0
VMware VirtualCenter-build-147632 7: 01/31/14 08:07:45 StartSrvc::ERROR_SERVICE_D EPENDENCY_ FAIL The service depends on another service that has failed to start Error: 1068
VMware VirtualCenter-build-147632 7: 01/31/14 08:07:45 StartSrvc::done Res: 0
VMware VirtualCenter-build-147632 7: 01/31/14 08:07:45 Could not start service.
VMware VirtualCenter-build-147632 7: 01/31/14 08:07:45 Srvc_StartService::vctomca t service NOT STARTED Error: 1068
VMware VirtualCenter-build-147632 7: 01/31/14 08:07:45 StartServices::done ret: 1603
it fails to start the web services and the vcenter services
this is the install log
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
VMware VirtualCenter-build-147632
ASKER
thanks for the quick reply , I appreciate the help!!
I dont see any tomcat service , however there is the "Vmware virtual center manamgemt webserivces" and that will not start
it depends on the vmware server service that and that will not start
I dont see any tomcat service , however there is the "Vmware virtual center manamgemt webserivces" and that will not start
it depends on the vmware server service that and that will not start
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Can you go to services and Right Click them, Go to properties and then change the Log on user to a local administrator or Domain administrator and see if it starts.
ASKER
I have used the highest rights account that I have not domain admin tho
still the same error
this is the error on the install log
Property(C): SourcedirProduct = {E1F05550-4238-4378-87F0-1 05147A251D 9}
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailabl e = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemainin g = 0
Property(C): USE_FQDN = 1
Property(C): MSDE_INSTALLED = 1
Property(C): TEMPDIR = C:\Users\Bs\AppData\Local\ Temp\{E1F0 5550-4238- 4378-87F0- 105147A251 D9}\vc
=== Logging stopped: 1/31/2014 10:26:09 ===
MSI (c) (F4:AC) [10:26:09:853]: Note: 1: 1729
MSI (c) (F4:AC) [10:26:09:853]: Product: VMware vCenter Server -- Configuration failed.
MSI (c) (F4:AC) [10:26:09:854]: Windows Installer reconfigured the product. Product Name: VMware vCenter Server. Product Version: 5.5.0.39885. Product Language: 1033. Manufacturer: VMware, Inc.. Reconfiguration success or error status: 1603.
MSI (c) (F4:AC) [10:26:09:877]: Grabbed execution mutex.
MSI (c) (F4:AC) [10:26:09:877]: Cleaning up uninstalled install packages, if any exist
MSI (c) (F4:AC) [10:26:09:881]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/31/2014 10:26:09 ===
still the same error
this is the error on the install log
Property(C): SourcedirProduct = {E1F05550-4238-4378-87F0-1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailabl
Property(C): PrimaryVolumeSpaceRequired
Property(C): PrimaryVolumeSpaceRemainin
Property(C): USE_FQDN = 1
Property(C): MSDE_INSTALLED = 1
Property(C): TEMPDIR = C:\Users\Bs\AppData\Local\
=== Logging stopped: 1/31/2014 10:26:09 ===
MSI (c) (F4:AC) [10:26:09:853]: Note: 1: 1729
MSI (c) (F4:AC) [10:26:09:853]: Product: VMware vCenter Server -- Configuration failed.
MSI (c) (F4:AC) [10:26:09:854]: Windows Installer reconfigured the product. Product Name: VMware vCenter Server. Product Version: 5.5.0.39885. Product Language: 1033. Manufacturer: VMware, Inc.. Reconfiguration success or error status: 1603.
MSI (c) (F4:AC) [10:26:09:877]: Grabbed execution mutex.
MSI (c) (F4:AC) [10:26:09:877]: Cleaning up uninstalled install packages, if any exist
MSI (c) (F4:AC) [10:26:09:881]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/31/2014 10:26:09 ===
ASKER
e has these problems:
-->
--> * A certificate in the host's chain is based on an untrusted root.
-->
--> * self signed certificate in certificate chain)
2014-01-31T12:06:13.190-05 :00 [01048 error '[SSO][SsoFactory_CreateFa cade]'] Unable to create SSO facade: SSL Exception: Verification parameters:
--> PeerThumbprint: C3:70:53:83:C7:80:2C:3A:FA :D0:6B:67: 8A:7C:B9:B B:B2:EE:4C :35
--> ExpectedThumbprint:
--> ExpectedPeerName: e07r7m-evmvc01.ent.ds.gsa. gov
--> The remote host certificate has these problems:
-->
--> * A certificate in the host's chain is based on an untrusted root.
-->
--> * self signed certificate in certificate chain.
2014-01-31T12:06:13.190-05 :00 [01048 warning 'VpxProfiler'] Vpxd::ServerApp::Init [Vpx::Common::Sso::SsoFact ory_Create Facade(ssl Context, ssoFacadeConstPtr)] took 15175 ms
2014-01-31T12:06:13.190-05 :00 [01048 error 'vpxdvpxdMain'] [Vpxd::ServerApp::Init] Init failed: Vpx::Common::Sso::SsoFacto ry_CreateF acade(sslC ontext, ssoFacadeConstPtr)
--> Backtrace:
--> backtrace[00] rip 000000018018cd7a
--> backtrace[01] rip 0000000180106c48
--> backtrace[02] rip 000000018010803e
--> backtrace[03] rip 00000001800907f8
--> backtrace[04] rip 0000000000505bac
--> backtrace[05] rip 0000000000526722
--> backtrace[06] rip 000000014076acfa
--> backtrace[07] rip 000000014076481c
--> backtrace[08] rip 000000014099619b
--> backtrace[09] rip 000007feffbea82d
--> backtrace[10] rip 000000007740652d
--> backtrace[11] rip 0000000077afba01
-->
2014-01-31T12:06:13.192-05 :00 [01048 warning 'VpxProfiler'] ServerApp::Init [TotalTime] took 20376 ms
2014-01-31T12:06:13.192-05 :00 [01048 error 'Default'] Failed to intialize VMware VirtualCenter. Shutting down...
2014-01-31T12:06:13.210-05 :00 [01048 info 'vpxdvpxdSupportManager'] Wrote uptime information
2014-01-31T12:06:16.819-05 :00 [02468 warning 'VpxProfiler' opID=SWI-56f32f43] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:06:28.820-05 :00 [01260 warning 'VpxProfiler' opID=SWI-31169898] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:06:40.821-05 :00 [06104 warning 'VpxProfiler' opID=SWI-6a5d128c] VpxUtil_InvokeWithOpId [TotalTime] took 12000 ms
2014-01-31T12:06:52.822-05 :00 [01260 warning 'VpxProfiler' opID=SWI-6d7d4b3] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:07:04.823-05 :00 [06104 warning 'VpxProfiler' opID=SWI-55e83917] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:07:16.825-05 :00 [01260 warning 'VpxProfiler' opID=SWI-3113c398] VpxUtil_InvokeWithOpId [TotalTime] took 12000 ms
2014-01-31T12:07:28.826-05 :00 [02468 warning 'VpxProfiler' opID=SWI-35702e2f] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:07:40.827-05 :00 [05108 warning 'VpxProfiler' opID=SWI-4b63962d] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:07:52.828-05 :00 [06104 warning 'VpxProfiler' opID=SWI-6c4f3258] VpxUtil_InvokeWithOpId [TotalTime] took 12000 ms
2014-01-31T12:08:04.829-05 :00 [02468 warning 'VpxProfiler' opID=SWI-bc5816b] VpxUtil_InvokeWithOpId [TotalTime] took 12001 ms
2014-01-31T12:08:13.216-05 :00 [01048 info 'Default'] Forcing shutdown of VMware VirtualCenter now
-->
--> * A certificate in the host's chain is based on an untrusted root.
-->
--> * self signed certificate in certificate chain)
2014-01-31T12:06:13.190-05
--> PeerThumbprint: C3:70:53:83:C7:80:2C:3A:FA
--> ExpectedThumbprint:
--> ExpectedPeerName: e07r7m-evmvc01.ent.ds.gsa.
--> The remote host certificate has these problems:
-->
--> * A certificate in the host's chain is based on an untrusted root.
-->
--> * self signed certificate in certificate chain.
2014-01-31T12:06:13.190-05
2014-01-31T12:06:13.190-05
--> Backtrace:
--> backtrace[00] rip 000000018018cd7a
--> backtrace[01] rip 0000000180106c48
--> backtrace[02] rip 000000018010803e
--> backtrace[03] rip 00000001800907f8
--> backtrace[04] rip 0000000000505bac
--> backtrace[05] rip 0000000000526722
--> backtrace[06] rip 000000014076acfa
--> backtrace[07] rip 000000014076481c
--> backtrace[08] rip 000000014099619b
--> backtrace[09] rip 000007feffbea82d
--> backtrace[10] rip 000000007740652d
--> backtrace[11] rip 0000000077afba01
-->
2014-01-31T12:06:13.192-05
2014-01-31T12:06:13.192-05
2014-01-31T12:06:13.210-05
2014-01-31T12:06:16.819-05
2014-01-31T12:06:28.820-05
2014-01-31T12:06:40.821-05
2014-01-31T12:06:52.822-05
2014-01-31T12:07:04.823-05
2014-01-31T12:07:16.825-05
2014-01-31T12:07:28.826-05
2014-01-31T12:07:40.827-05
2014-01-31T12:07:52.828-05
2014-01-31T12:08:04.829-05
2014-01-31T12:08:13.216-05
ASKER
interesting if I goto the webclient URL I see a different physical site ( texas) and I am in florida i think the SSO install got hosed
ASKER
fixed now !
reinstalled it all
thanks all
reinstalled it all
thanks all
ASKER
the solution was in the VPXD.log
once I forced this error and looked at this log for the error it pointed to a cetificate error on the SSO. I re installed SSO and vcenter and all is good!!!
once I forced this error and looked at this log for the error it pointed to a cetificate error on the SSO. I re installed SSO and vcenter and all is good!!!
You need to find the dependency, and figure out why it isn't starting.
Check the tomcat service, and look for dependencies. Make sure that IIS isn't already installed/running.