URL won't open

Posted on 2014-01-31
Last Modified: 2014-02-07
Win7x64, IE9. User1 has two kinds of favorites in IE: GPO-distributed and custom-saved. The former ones work just fine, the latter ones if accessed through IE don't open anything and error message is "The target "" of this IE shortcut is not valid." Custom-saved shortcuts are on the user1's home drive, re-directed via GPO. Another user2 on the same computer or another computer has no issues opening user1's custom-saved shortcuts if accessed through explorer.
Tried re-creating user1 profile on her computer, tried re-creating her AD account to no avail. She runs into the same problem regardless of the computer she uses.
Question by:nfinorthit
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Expert Comment

ID: 39824532
""The target "" of this IE shortcut is not valid." "
Right click on the Favorite and click Properties.  How does what is in the URL line compare to what is in the Address bar when you are at the site?

Author Comment

ID: 39824585
Properties are missing Web Document tab. General tab points to the correct location of the shortcut \\servername\homeshare\username\favorites
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Expert Comment

ID: 39825605
"Properties are missing Web Document tab"
You are correct.  It is the General tab.

Author Comment

ID: 39829539
jcimarron: What I mean is that the properties for the shortcut are missing the tab that displays web address - the tab is called Web Document. Therefore, I cannot tell you if it has correct or incorrect address listed since the whole tab which would have this information is missing. If I access her shortcuts  from my computer they work fine. It's only when she is logged-in and tries to access them.
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Accepted Solution

jcimarron earned 500 total points
ID: 39830166
Almost all Favorites are internet shortcuts and therefore should indicate "Type of File: Internet shortcut (.url) " on the General tab and then the actual URL on the WebDocument tab.  So I do not know what type of "Favorites" are being created using "custom saved".
Upon re-reading your posts they suggest these are not Favorites, but rather are Shortcuts or actual Files and probably lead to an internal path.  Right clicking and then Properties should, in both cases, show the Type of File and Location on the General tab and for Shortcuts the path as "Target" on the Shortcut tab.

Try creating a Shortcut for one of those files manually (right click on the file|the "Create Shortcut") and see if that works.

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