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nobusFlag for Belgium

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hp pavilion problem

hello, i have a weird problem.
this hp pavilion laptop is behaving strange.
when i go into the bios it does not display the model, and the UUID = 00
any suggestions how to correct this ?
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this may be a result of virus infection -  not sure though
AV scans  + mbam, roguekiller have been run
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Robert Sutton Jr
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Is this your laptop that you purchased used or something bought new and this issue just started? Have you also verified with HP what the current bios version is for that model and what company made the bios? Let us know.
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ASKER

laptop of a friiend got in for repair
the buios is not current - but since it is not identified correctly - i'm not sure it's the right update
ASKER CERTIFIED SOLUTION
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Robert Sutton Jr
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ASKER

yep, i saw that
i was looking for people to confirm this
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ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for nobus's comment #a39824631
Assisted answer: 500 points for The_Warlock's comment #a39824513

for the following reason:

this seems like it will take some time, so i'm closing this
since the outcome is unknown = B grade
i hope this is fair for you
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ASKER

this seems like it will take some time, so i'm closing this