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Outlook 2013 problem

Posted on 2014-01-31
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Last Modified: 2014-01-31
I have a customer who receives her pop mail through Outlook 2013. There is a feature that she likes called the Read/Unread Indicator. This link has a picture of the indicator.

http://blogs.office.com/2012/09/25/a-modern-people-first-inbox-in-outlook-2013/

This has disappeared and I am unable to find how to restore it. I restored the default view but that didn't help. Anyone have an idea?
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Question by:jbcbussoft
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Sasa Kranjac earned 500 total points
ID: 39824884
Outlook 2013 automatically switches the email list view type based on the email list width. Just decrease the width of email list to restore the Read/Unread Indicator.

If you want to make changes how email list behaves do the following:

1. Click View tab on Ribbon
2. on the left side of the tab click View Settings
3. Advanced View Settings pops out. Click Other settings
4. On Other Settings window go to bottom and under Other Options should be the option Use compact layout in widths smaller than 100 characters. Change the number to adjust the display settings or uncheck the option and choose a setting from two options below: Always use single-line layout or Always use compact layout
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by:jbcbussoft
ID: 39825163
That did it! My customer says thanks and so do I!
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Expert Comment

by:Sasa Kranjac
ID: 39825444
You're welcome! I'm glad I helped!

S.K.
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