Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

5.1.0 smtp;554 5.1.0 Sender denied> #SMTP

Posted on 2014-01-31
4
13,992 Views
Last Modified: 2015-09-02
The below error is reporting each time when one user from my sister concern (senderdomain.com) company tries to send email to my domain receiving the following error.

This message was rejected by the recipient e-mail system. Please check the recipient's e-mail address and try re sending this message, or contact the recipient directly.

Diagnostic information for administrators:

Generating server: mydomain.com

user@mydomain.com
#< #5.1.0 smtp;554 5.1.0 Sender denied> #SMTP#

Original message headers:
Return-Path: user@senderdomain.com
Received-SPF: None (edgeserver.mydomain.com:
 user@senderdomain.com does not designate permitted sender hosts)

Sender domain is white listed in our spam filter, and other users are receiving emails from that domain without any issue. Can you please advise what should I need to investigate to resolve the issue.
0
Comment
Question by:ipsec600
  • 2
4 Comments
 

Author Comment

by:ipsec600
ID: 39825023
Now after several testing it turns out that user@senderdomain.com is able to send email to all users in my domain except one user. Meaning that when user@senderdomain.com tries to send email to oneuser@mydomain.com receiving the above error, restofusers@mydomain.com are ok, only one user is affected.
0
 
LVL 9

Expert Comment

by:David Carr
ID: 39825025
Are these emails being sent from OWA or Outlook client? Which version of Exchange Server  and Outlook Version are you using?
0
 

Author Comment

by:ipsec600
ID: 39825098
Hi David,

Sender is using outlook 2010 and we are using exchange 2010,  with outlook version 2010.
0
 
LVL 13

Accepted Solution

by:
imkottees earned 500 total points
ID: 39825655
Hi,

that message looks like because of sender filtering. check this out.

http://technet.microsoft.com/en-us/library/bb124354.aspx
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question