noad
asked on
Unable to access any website with .br
At the office, no user can access any website that has an .br extension ie.... www.google.com.br from anywhere else that i have tried it they are accessible, so it has to be something blocking it internally, but I have no idea why or want it could be.
Anyone had this problem before?
Any suggestion on how to fix this?
Thank everyone.
Anyone had this problem before?
Any suggestion on how to fix this?
Thank everyone.
Perhaps someone block .br from the router in your office. Check on the blocked list in your router.
Most likely it is your company that is blocking the .br extension. Whoever is administrating your firewall and/or content devices could be blocking it.
One thing you can try is doing a trace route or tracert from a command prompt to the website and see where it breaks. That might give you an indication whether it is inside your office or somewhere else.
Finally, it could be DNS resolution. From the command prompt, if you try the tracert or ping command, does it resolve the web address to an IP address? This will indicate if DNS is working or not.
When you say you can't access the site, do you receive any errors in the browser?
Thanks
One thing you can try is doing a trace route or tracert from a command prompt to the website and see where it breaks. That might give you an indication whether it is inside your office or somewhere else.
Finally, it could be DNS resolution. From the command prompt, if you try the tracert or ping command, does it resolve the web address to an IP address? This will indicate if DNS is working or not.
When you say you can't access the site, do you receive any errors in the browser?
Thanks
ASKER
Here is the thing, when I log on to the Srv with admin rights I can access the .br website.
When a user goes to access ie... www,google.com.br it will not allow it.
I can ping www.googel.com.br from server and tracert from srv no problems.
I would think that if it's a router problem that is blocking even the admin could not gain access.
any other suggestions?
When a user goes to access ie... www,google.com.br it will not allow it.
I can ping www.googel.com.br from server and tracert from srv no problems.
I would think that if it's a router problem that is blocking even the admin could not gain access.
any other suggestions?
If you have a content filter on the network, it is possible that there is one filter group for users while the admin is wide open and not restricted.
Is there a network admin with Domain admin rights that could try going to the website and see what their results are?
Is there a network admin with Domain admin rights that could try going to the website and see what their results are?
ASKER
How can I check my content filter?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
You mean on the router?
ASKER
Figured it out....
Honestly, I did nothing...
Seem that there bandwidth can't keep up while all users are on line and the .br sites time out.
Thanks for the help everyone.
Honestly, I did nothing...
Seem that there bandwidth can't keep up while all users are on line and the .br sites time out.
Thanks for the help everyone.
ASKER
Explained things in a simple to way.