I'm trying to install an HP Envy 4500 printer on a HP dv7 laptop with Windows 7 Home Premium SP1
It fails to connect with either a USB or Wifi.
I'm using a standard installation setup, both from the CD and HP download.
HP troubleshooting software couldn't find problem.
I have 2 identical printers and 2 PC's with Windows 7.
Failure is isolated to the HP laptop.
Found that Missing 3 .inf files. "ntprint.inf", "usbprint.inf", "usbstor.inf"
PC is a Windows 7 factory install.
I don't have a W-7 installation disk. Have got couple of W-7 iso's
And a couple of running W-7 machines.
Help would be greatly appreciated as usual.