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unable to connect my xbox 360 Live to my wireless router

Posted on 2014-02-01
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Last Modified: 2014-02-01
I have a Linksys Wireless-G Broadband router.  I have a PC wired to the router and a laptop wirelessly connected to the router.  Both have been working perfectly for years.

I am trying to setup a xbox 360 Live connection so my kids can watch movies off of amazon and Netflix.  

When I go into the xbox network settings, it can see my router and I have entered the username and password and at first it didn't find it and said to unplug the router and modem, wait  30 seconds and then retry, which I did and then it did successfully connect, but then my PC and laptop lost the connection to the internet.  I rebooted my PC and laptop and got both to reconnect to the internet.  But, not my xbox can no longer access the internet.  I tried unplugging the router and modem again, but that didn't work this time around.

Are there some settings in the router I need to make to get the xbox 360 live connected?  

I'm stumped on what to do or try?

Can anyone help?
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Question by:-Dman100-
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4 Comments
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 39826837
Do you know which firmware version your router is running and the exact model?

Are you using static IP addresses or DHCP?

You are going to be better with static addresses but the firmware issue on this router may be the issue - there are loads of cases of users not being able to connect Xbox 360s without dropping connections.  Do you have access to a different router?
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Author Comment

by:-Dman100-
ID: 39826948
The firmware version is 1.0.01 and the model is a Linksys WRT54G2 V1.  I'm using DHCP.  I can update my firmware and see if that helps.  

Unfortunately, I don't have access to another router without going and buying a new one.
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Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 39826974
have a look at:
WRT54G2 v1 - I cannot get my xbox 360 to connect with my wireless adapter for a possible setup solution.

For Xbox Live! I'd recommend you use fixed IP addresses on your network if possible and follow the directions for the router on portfoward.com

Frustratingly it should work well on a cabled connection
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Author Comment

by:-Dman100-
ID: 39827047
well, I restored to factory defaults and then tried again and now it works??? Well, at least it is working for the moment.  I'll see how long it lasts?

Thanks for replying to my post and offering your help!  I sincerely appreciate it!
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