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Merge Inboxes Outlook 2012

Posted on 2014-02-02
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Last Modified: 2014-02-02
I used the easy transfer program to migrate my documents and setting when I upgraded from Windows XP to Windows 7. I use Earthlink for my email and Outlook 2010 for my email client. When I opened Outlook the first time after the migration I had to enter the Earthlink settings and re-establish the account. Current email then downloaded. I then found the email file that was migrated and mapped to it. Now I have 2 inboxes for the same email address - one with current email that was received after the upgrade and the other with the emails and personal folder that had been migrated during the upgrade. I see 2 accounts with the same name - "username@earthlink.com." I tried using the procedure of going into account settings and clicking to change Folders but that did not work. Please advise as soon as possible because I will have 3 more computers to upgrade where I will have the same issue.

Thank you!!

Robert
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Question by:RobertEhinger
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John Hurst earned 500 total points
ID: 39827690
Outlook 2010 and above makes a new PST file for each email address you set up.

Close Outlook, copy the PST file you want merged to c:\temp\backup.pst. Some neutral location.

Now open Outlook.

Go into Accounts and delete the account you want merged (remember the settings). Now set the account up again manually (no wizard) and point the mail to the main PST file. You can browse to the main PST file and find it.

Now in Outlook, File, Open, Import, From another file, Outlook PST file, and point to c:\temp\backup.pst.

That should both merge your email and merge your account to go to the correct file.

.... Thinkpads_User
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by:John Hurst
ID: 39828256
@RobertEhinger - Thanks, and I was happy to assist.

.... Thinkpads_User
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