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Trying to put 64 bit hp print drivers on windows server 2003

Posted on 2014-02-02
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Last Modified: 2014-10-09
We are adding windows 7 64 bit workstations to our network.  Most of our print servers are 32 bit windows 2003.  The printers are installed from a Kix logon script.  

I was able to add the Xerox and Minolta 64 bit drivers with no problem.  The printers installed when the logon script is run.

The HP printers are a problem.  I installed the 32 bit and 64 bit drivers from HP.  However the printers do not install when the logon script runs.  

Does anyone know how to get the HP to work?
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Question by:jtennyson
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by:Patricksr1972
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Are the drivers exactly same build?
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by:jtennyson
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Yes.  I made sure they are exactly the same build.
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by:jtennyson
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Does anyone have any ideas.  I have the drivers installed but I can not get the 64 bit pc's to pick up the HP Printers from the logon script.  The Xerox and Minolta work fine.
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by:Patricksr1972
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I wonder... Are they pcl6 drivers by any chance?

If so, try to install the pcl5 versions and try again.
If not, can you printscreen how the drivers are presented in the printserver?
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by:jtennyson
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I tried both the pcl5 and the pcl6 drivers
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by:Patricksr1972
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And if you install the drivers by opening the printserver and doubleclick a printer?

If that works i get a feeling you have a HP unfriendly script, could it be?
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jtennyson earned 0 total points
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I called Microsoft and they should me a registry change that had to be made for the HP printers.  Delete the BIDI key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
\PRINTERNAME\CopyFiles\BIDI.
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by:jtennyson
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Microsoft solved the problem.  I should not get any points
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by:mcburn13
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Having a similar issue (HP LaserJet 4250 in particular) yet that key doesn't exist. Anyone else experience this?
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