PDF not printing correctly
Hi,
I've attached a sample of two pdf print outputs
Both are from the same pdf, and printed on the same printer and from computers on the same network. One is a Windows 7 and the other is a Windows XP.
It's not a great photo, but you can see that the font and spacing is completely different, which I could partially understand but you can see that the colour is also very different.
I'm guessing that there is something incorrectly set up but could do with some help solving this, because one of our clients complained a while ago about the same problem and it would be good to understand the root cause and provide a permanent fix
Many thanks
Chris
PDF-Problems.jpg
I've attached a sample of two pdf print outputs
Both are from the same pdf, and printed on the same printer and from computers on the same network. One is a Windows 7 and the other is a Windows XP.
It's not a great photo, but you can see that the font and spacing is completely different, which I could partially understand but you can see that the colour is also very different.
I'm guessing that there is something incorrectly set up but could do with some help solving this, because one of our clients complained a while ago about the same problem and it would be good to understand the root cause and provide a permanent fix
Many thanks
Chris
PDF-Problems.jpg
ASKER
Hi Haresh
WinXP is incorrect
What settings do I check in the PDF? (It was an identical PDF for both computers)
The printer does not exhibit any other problems printing from the WinXP computer, so not sure what to check here either?
Chris
WinXP is incorrect
What settings do I check in the PDF? (It was an identical PDF for both computers)
The printer does not exhibit any other problems printing from the WinXP computer, so not sure what to check here either?
Chris
have you tried to print out from another Winxp machine?
if that also print incorrect then you need to update printer drivers.
if that also print incorrect then you need to update printer drivers.
ASKER
We don't have another WinXP machine :(
Where might the problems be in the PDF setting?
Thanks
Where might the problems be in the PDF setting?
Thanks
In PDF, click on Print button then click on Advanced tab . and verify both Win7 and XP settings are same.
After that check settings in Properties ==> Advanced tab
After that check settings in Properties ==> Advanced tab
Hi,
go control panel repair ur Adobe Reader then check if not correct so update ur adobe reader.
go control panel repair ur Adobe Reader then check if not correct so update ur adobe reader.
Try this:
Open the Printers and Faxes (Windows XP), printers.
Right-click the Adobe PDF printer and choose 'Printing Preferences'.
On the Adobe PDF Settings tab, uncheck to option 'Rely on system fonts only; do not use document fonts.'
Click OK to close the printer preferences dialog box.
About the color could be the setting on printer properties (contron panel>printer and faxes>your printer>double click); try changing the printing mode or color administration.
Open the Printers and Faxes (Windows XP), printers.
Right-click the Adobe PDF printer and choose 'Printing Preferences'.
On the Adobe PDF Settings tab, uncheck to option 'Rely on system fonts only; do not use document fonts.'
Click OK to close the printer preferences dialog box.
About the color could be the setting on printer properties (contron panel>printer and faxes>your printer>double click); try changing the printing mode or color administration.
ASKER
Hi Pierre,
There is no Adobe PDF printer under XP Printers and Faxes
Thanks for trying though :)
Kind regards
Chris
There is no Adobe PDF printer under XP Printers and Faxes
Thanks for trying though :)
Kind regards
Chris
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ASKER
Hi Captain
Thanks for this
I will go through your recommendations and get back to you
Kind regards
Chris
Thanks for this
I will go through your recommendations and get back to you
Kind regards
Chris
ASKER
Hi Captain,
Thanks for your input.
Basically, due to time pressure, I just tried everything in one go, and the PDF is now printing.
At some point I'll go through each change and see if one particular change made the difference.
Many thanks
Chris
Thanks for your input.
Basically, due to time pressure, I just tried everything in one go, and the PDF is now printing.
At some point I'll go through each change and see if one particular change made the difference.
Many thanks
Chris
Great, glad it worked out.
thanks for the accept.
capt.
thanks for the accept.
capt.
Win7 or Winxp ?
the possible reason could be
1) Printer drivers missmatch
2) Wrong Settings in PDF
you need to compare and check the result