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Unable to back up system state on Win 2008 R2 Standard Server

Posted on 2014-02-03
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Last Modified: 2016-03-20
Both Mozy Pro, Backup exec, andWindows Server backup fail when trying to backup system state.  Windows backup failed with error code:

2155347997. The operation ended before completion.  

MozyPro gives a snapShotError0

Backup exec fails with:

Backup- SERVER - AOFO: Initialization failure on: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11226 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot provider selected returned: "Unexpected provider error". Ensure that all provider services are enabled and can be started. Check the Windows Event Viewer for details.


Anybody seen this before or have any advice?
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Question by:shard26
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3 Comments
 
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Expert Comment

by:Cliff Galiher
ID: 39830661
Are these different servers or did you actually install multiple backup products on the same server?? At first glance, it looks like a backup product clobbered your VSS writers, which is common when uninstalling and installing multiple backup utilities. And repairing them sadly means doing a repair install of the OS.
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by:shard26
ID: 39830844
Its one server but the client wants local backup (backup exec) and cloud (Mozy).  I just tried with Win Server Backup to see if I could get just the system image which failed.
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Accepted Solution

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Cliff Galiher earned 2000 total points
ID: 39830914
Once a VSS writer is corrupt, ANY backup program that relies on VSS will fail, including the built in backup program. Like I said, unless you can restore from a backup before the corruption, a repair install will be required. And all the messiness that goes with it.
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