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2003 Routing and Remote Access Broken

Posted on 2014-02-03
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Last Modified: 2016-03-17
I just inherited an infected 2003 server and while I have most issues mitigated, the lingering issue is with Routing and Remote Access.  Launching the snap-in yields the following error:

MMC could not create the snap-in.  The snap-in might not have been installed correctly.

Name: Routing and Remote Access
CLSID: {1AA7F839-C7F5-11D0-A376-00C04FC9DA04}

The RRAS service starts successfully and the rrasmgmt.msc file exists.

I am also not able to to remove the RRAS from the server as it fails with an error indicating that RRAS is running.  But I can't shut it down because I can't access the mgmt console ( and stopping the service doesn't appear to impact the ability to remove the role ).

I also can't run a sfc /scannow as I don't have the 2003 installation media ( its all inherited ).
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Question by:OllarConsulting
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Hypercat (Deb) earned 500 total points
ID: 39830904
Can you access the management console remotely from another server or workstation?
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Author Comment

by:OllarConsulting
ID: 39830944
Attempting to manage from another server throws an error:  

You do not have sufficient permissions to complete the operation.
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Author Closing Comment

by:OllarConsulting
ID: 39835666
This actually turned out to be the fix - I was authenticating with the wrong credentials, but once I straightened that out, i was able to connect remotely...
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Expert Comment

by:Hypercat (Deb)
ID: 39835917
Glad it worked out.

Cheers!
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Expert Comment

by:Team Support
ID: 41510907
None of the above solutions works. Please suggest a better one.
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Expert Comment

by:Hypercat (Deb)
ID: 41511584
@Team Support:

Apparently the solution worked for the original poster since he/she marked the question as answered.  If you're having a similar problem, please post a new question with details to get additional help.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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