?
Solved

2003 Routing and Remote Access Broken

Posted on 2014-02-03
6
Medium Priority
?
590 Views
Last Modified: 2016-03-17
I just inherited an infected 2003 server and while I have most issues mitigated, the lingering issue is with Routing and Remote Access.  Launching the snap-in yields the following error:

MMC could not create the snap-in.  The snap-in might not have been installed correctly.

Name: Routing and Remote Access
CLSID: {1AA7F839-C7F5-11D0-A376-00C04FC9DA04}

The RRAS service starts successfully and the rrasmgmt.msc file exists.

I am also not able to to remove the RRAS from the server as it fails with an error indicating that RRAS is running.  But I can't shut it down because I can't access the mgmt console ( and stopping the service doesn't appear to impact the ability to remove the role ).

I also can't run a sfc /scannow as I don't have the 2003 installation media ( its all inherited ).
0
Comment
Question by:OllarConsulting
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 38

Accepted Solution

by:
Hypercat (Deb) earned 2000 total points
ID: 39830904
Can you access the management console remotely from another server or workstation?
0
 

Author Comment

by:OllarConsulting
ID: 39830944
Attempting to manage from another server throws an error:  

You do not have sufficient permissions to complete the operation.
0
 

Author Closing Comment

by:OllarConsulting
ID: 39835666
This actually turned out to be the fix - I was authenticating with the wrong credentials, but once I straightened that out, i was able to connect remotely...
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 39835917
Glad it worked out.

Cheers!
0
 

Expert Comment

by:Team Support
ID: 41510907
None of the above solutions works. Please suggest a better one.
0
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 41511584
@Team Support:

Apparently the solution worked for the original poster since he/she marked the question as answered.  If you're having a similar problem, please post a new question with details to get additional help.
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question