Solved

2010 outlook pst archive problem

Posted on 2014-02-03
8
440 Views
Last Modified: 2014-02-23
I have a 23GB PST file. When I try to archive I get an incorrect error message. Which says you are trying to archive to an ansi file make sure it is unicode.. All the pst files I have in use have been converted to unicode several years ago.

I simply want to move old emails (not delete) out of the existing PST file to reduce the size.
Any suggestions would be greatly appreciated.

Thank You,

Sandy
0
Comment
Question by:digitalsurgeonco
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 13

Expert Comment

by:imkottees
ID: 39831674
it might have not properly converted. you can try one more time and check.
0
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39832029
0
 

Author Comment

by:digitalsurgeonco
ID: 39833502
Is your suggestion For the outlook.pst or the archive.pst or for both?
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39834958
You can cross verify these settings, There is no much difference in Archive.pst and Outlook.pst
0
 

Author Comment

by:digitalsurgeonco
ID: 39840703
The outlook.pst is 23 GB which means it is in unicode format. Ansi has a limit of 2 GB. I will create  a new archive.pst file and see if that works.
0
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39841298
Yes, You can try creating new Archive.pst and test.
0
 

Accepted Solution

by:
digitalsurgeonco earned 0 total points
ID: 39868052
Nothing seemed to work properly, archiving or pst file creation until the existing PST file was smaller than 20 GB. I considered upgrading to Office 2013 (Office 365) since the PST file size limitation has been raised to 50 GB but first I compacted the PST file which ran for 11 hours. Afterward the PST file was reduced to 14 GB. Now everything works fine. All the errors and problems are gone simply because the file size was reduced to below the 20 GB limit.

As much as I appreciate everyone's input I honestly cannot assign any points. As I said all the files had been converted to unicode in the past. The entire problem was due to the 20 GB limit of the PST file in Outlook 2010.
0
 

Author Closing Comment

by:digitalsurgeonco
ID: 39880387
The reason is stated in the answer I provided
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question