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Issue with vdsl HWIC card not initializing

Posted on 2014-02-03
6
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Last Modified: 2014-02-24
Hi EE,

I have this issue with vdsl HWIC card (EHWIC-VA-DSL-A ) not initialising on a 1941 router. I have configured the atm0/0/0.1 sub-interface and bind it with dialer0 using the dialer-group profile of 1.

I have rebooted the router, set the controllers vdsl0/0/0 ops mode to auto. Did all the tshoot steps to get the atm0/0/0 up but no luck.

Don’t know if anyone has come across this before. The routers firmware version is 15.3(2)T1

Any help much appreciated.



sh controllers vdsl 0/0/0
Controller VDSL 0/0/0 is DOWN

Daemon Status:           Start

DSL modem is not yet initialized.

Firmware        Source          File Name (version)
--------        ------          -------------------
OS FW           embedded        VDSL_LINUX_DEV_01212008 (1)

Training Log :  Stopped
Training Log Filename : flash:vdsllog.bin
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Question by:Daera
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6 Comments
 
LVL 32

Expert Comment

by:harbor235
ID: 39832718
What is the output of "show version" from the perspective of installed hardware?


- harbor235 ;}
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LVL 32

Assisted Solution

by:harbor235
harbor235 earned 20 total points
ID: 39832840
Its not the IOS(15.3.(2)T1), this module was supported since 15.1(3)T.  Do you have other WICs is the other slots?  Can you attach hardware listing?


the Cisco 1941 supports 2 enhanced High-Speed WAN Interface Card slots that can host 2 single wide or 1 double wide and 1 single wide (e)HWIC.


harbor235 ;}
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LVL 45

Expert Comment

by:Craig Beck
ID: 39834315
Can you post the config from the router?
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Accepted Solution

by:
Daera earned 0 total points
ID: 39872850
Thanks, I had it RMA'd, got a new WIC card which worked like a charm.
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Author Comment

by:Daera
ID: 39872926
please close.
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Author Closing Comment

by:Daera
ID: 39882038
RMA
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