Remote Printing vis RDP - Win XP & Win7
We currently have a Win XP system with a database app in office 1. Office 2 has remote access via RDP from two Pc's (XP & Win7 and can print reports from the DB app on their local printers in Office 2.
I just installed a new Brother MFC 9970CDW laser printer in office 2 and it works perfect for local printing. I tried setting it up so those remote users can log into office 1 via rdp and print their reports on the new laser printer in office 2. I logged into the Pc in the main office and installed the new laser printer's driver on that pc using port LPT2. I chose LPT2 because another printer is on LPT1. After installing the driver we could not print a small document remotely like we could before.
How to I fix the remote printing?
I just installed a new Brother MFC 9970CDW laser printer in office 2 and it works perfect for local printing. I tried setting it up so those remote users can log into office 1 via rdp and print their reports on the new laser printer in office 2. I logged into the Pc in the main office and installed the new laser printer's driver on that pc using port LPT2. I chose LPT2 because another printer is on LPT1. After installing the driver we could not print a small document remotely like we could before.
How to I fix the remote printing?
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Ok - I'm assuming that everyone in office 2 can print to it but that the APP in Office 1 can't
Check the properties on the Port of the printer and open that port it shows to the IP of the printer - This is done on the Router or Firewall in Office 2
Then for a port on the PC (s) in office 1 just point it to the external IP of Office 2
Check the properties on the Port of the printer and open that port it shows to the IP of the printer - This is done on the Router or Firewall in Office 2
Then for a port on the PC (s) in office 1 just point it to the external IP of Office 2
You need to install the print drivers in Office 1 (the machine the remote users connect to as well as on their local machines).
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Hi jerseysam, that is what I did before testing it, but it won't print to a local printer at the remote office.
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PS does it show the local printer in RDP session when you print?
ie is the printer picked up and not printing or missing from available printers?
ie is the printer picked up and not printing or missing from available printers?
First from a PC in OFFICE2 - Verify that the Printer is installed as the default and that you can print a test page from it
Connect to the PC in Office1
When you are hooked up to the RDP from Office2 to the PC in OFFICE1 - And go into the Printers - you should see 2 printers - One is the local copy of the printer that would be installed on the Apps PC in Office1 and the other should be the same printer with the "in session" tagged on to it
That is the one you need to print to.
If you app will not see the "in Session" printer then you can go into the port configuration of the non-in session printer and change the port to the same port as in the "in session printer"
See if that is the problem - We've had lots of apps that won't even see the in session printer - especially if the Program at the remote PC is running before the RDP login - It gets the printer list when it loads. So the program might have to be closed and then opened again to see the "in Session" printer
Connect to the PC in Office1
When you are hooked up to the RDP from Office2 to the PC in OFFICE1 - And go into the Printers - you should see 2 printers - One is the local copy of the printer that would be installed on the Apps PC in Office1 and the other should be the same printer with the "in session" tagged on to it
That is the one you need to print to.
If you app will not see the "in Session" printer then you can go into the port configuration of the non-in session printer and change the port to the same port as in the "in session printer"
See if that is the problem - We've had lots of apps that won't even see the in session printer - especially if the Program at the remote PC is running before the RDP login - It gets the printer list when it loads. So the program might have to be closed and then opened again to see the "in Session" printer
ASKER
Nothing has worked. Is there a specific printer driver I should install on the Pc the we log into?
Well I am not sure for Brother, but for HP i found the model specific driver to be ineffective, but the Universal HP Print driver was fine. odd.
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I haven't been able to get back to this client. I will try tomorrow. Sorry for the delay in updates to this posting.
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I still have not been able to resolve the printing issue. Are there any other suggestions?
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I will be at this client this afternoon and will provide an update.
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I have not been able to resolve this issue, I awarded pints for the experts that tried.
What we have found RDP printing with windows is the driver on the server and client must match. Especially with USB printers. So we either do network printers or print servers (cost as much as cheap printer) or connect the USB printer to your server and install to match client. It is critical that you do not modify the printers name so it matches SERVER and Client PC.
We have fought the issue many times and if it is a couple of printers the cheesy work around is fine. If you have alot of RDP printers that are not showing the best solution is a driverless print solution. I use and resell TSPrint. It works very well.
We have fought the issue many times and if it is a couple of printers the cheesy work around is fine. If you have alot of RDP printers that are not showing the best solution is a driverless print solution. I use and resell TSPrint. It works very well.
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