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Disk consolidation needed

I have a warning message "Virtual machine disks consolidation is needed" on a single vm.  If I choose to consolidate it I get another error that states " Unable to access file since it is locked".

How do  I proceed to consolidate the file?
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NytroZ
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NytroZ
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Is the VM being Backed Up at present?

what backup technology do you have?

It also means, you have a Snapshot?

see my EE Article

HOW TO: VMware Snapshots :- Be Patient
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stergiumCommented:
Hello.
at some point , the backup program might keep the file locked.
Another cause might be the antivirus.  You can wait and try again (for the file to be unlocked)
You can also  add the “consolidation” tab to the VI client, find any VMs that require consolidation.
Right click on the vm, snapshots, consolidate.
hope that helps
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NytroZAuthor Commented:
I use Acronis VM Protect for backup and I am also having an issue with it as well.  It appears they are probably related.  Thank you!
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Shutdown, and Stop Acronis.

Check if the lock has gone.
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NytroZAuthor Commented:
That did it!
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