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cntechFlag for United States of America

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Administrator logon Error on Server

I have a Server 2008 R2 machine. When trying to logon as the administrator I get a "the user profile service has failed error". I have deleted the profile and the registry keys also. Yet when logging in the user profile service error persists. Any thoughts . Thanks in advance.
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Alex
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Can you use compmgmt.msc to go onto the event viewer on the remote computer and see if there are any alerts for us, it'll help us diagnose the issue.

The other option is to unload the hive remotely.
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ASKER

I can logon to the server with a backup admin account. Is when administrator is used when error occurs. I get a event id 1202 0x534 error in event log
Did you unload the hive from the registry?
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ASKER

NOt sure exactly how to do that. Has been a while. Can you advise?
Sure

Click start, run, regedit

under HKEY_Users you'll have something like  S-1-5-21-602003230-7909254678-834522215-53568

Right click it

Permissions

Find the administrator hive

Click file

unload hive
Sorry, under permissions, it'll have only the administrator account in there... You need to unload that one. It'll be the local admin group, administrator, system and something else.
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ASKER

I get a access denied when trying that
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Alex
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ASKER

Great advice thank you so much.
No problem, i'm pleased it worked.

A simple reboot would have also sorted it however there are those times when a reboot won't be suitable.