We have a Server 2008 R2 virtual machine hosted on VMware ESXi 5.5.0, running as a Remote Desktop server with the desktop experience feature installed, and Office 2010. Windows and Office are up-to-date with patches from Microsoft Update.
When connecting from a Windows computer to the server using RDP, everything works fine. When connecting using an HP thin client (t510, latest OS build - ZX644017), the blinking text cursor in Word 2010 and Outlook 2010 cannot be seen. The mouse cursor shows up fine.
Settings made in the Ease of Access Center (thickness of the blinking cursor) and other cursor settings (mouse pointer scheme and options) make no difference.
I have attempted to replicate the problem on a similar system but have been unable to (everything works fine).
How can I make sure the text cursor is displayed at all times when using the HP t510 thin client?
Thanks in advance for any tips!