<div>
The question should have been unnecessary.
</div>


The question should have been unnecessary.

<div>
<div class="content wysiwyg-content">
A customer has 3 computers: &nbsp;2 PCs and a Mac. &nbsp;One PC and the Mac have Outlook configured as IMAP clients. &nbsp;The second PC has Outlook configured as a POP client, but it has been turned off for several days, and it is configured to leave the messages on the server. &nbsp;All clients point to the same email address. &nbsp;Outlook on the Mac is 2011. &nbsp;Outlook on the IMAP PC is 2007.<br />
<br />
The IMAP PC receives messages without a problem, but the Mac does not receive everything. &nbsp;For Instance, today the IMAP PC is showing 10 messages and the Mac is showing one. &nbsp;The Mac can send messages, but I did not check whether the Sent Items are being synched. &nbsp;I don't see how they could be.<br />
<br />
A manual send/receive on the Mac did not help, nor did restarting Outlook.<br />
<br />
What do I have to do to get the Mac to synch properly?
</div>
</div>


A customer has 3 computers:  2 PCs and a Mac.  One PC and the Mac have Outlook configured as IMAP clients.  The second PC has Outlook configured as a POP client, but it has been turned off for several days, and it is configured to leave the messages on the server.  All clients point to the same email address.  Outlook on the Mac is 2011.  Outlook on the IMAP PC is 2007.

The IMAP PC receives messages without a problem, but the Mac does not receive everything.  For Instance, today the IMAP PC is showing 10 messages and the Mac is showing one.  The Mac can send messages, but I did not check whether the Sent Items are being synched.  I don't see how they could be.

A manual send/receive on the Mac did not help, nor did restarting Outlook.

What do I have to do to get the Mac to synch properly?

IMAP will not synch consistently in Outlook 2011 for Mac

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Mac OS X is the desktop operating system from Apple Inc., found on Macintosh computers. OS X consists of a Mach/BSD-based kernel, operating system interfaces primarily based on FreeBSD and additional frameworks (written in C, C++ and Objective-C providing user interface and application-level services.