bturnerpcg
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Reverse PTR Record
I have a client that we need to email that is in Slovenia. When we attempt to send them an email we get a bounce back saying our email was not delivered due to security policies with mailhub.siol.net reporting:
"Recipient address rejected: Blocked - Your IP [XX.XXX.XXX.XXX] has no corresponding reverse (PTR) address. Ask your Internet Service Provider to assign you IP with valid reverse (PTR) record. ##"
I use Comcast as my ISP and have asked for a Reverse PTR record. I have gone to DNSStuff and executed a Reverse PTR check and it has come back that this IP Address points to my server of Mail.domain.com
Any thoughts on what to try next?
"Recipient address rejected: Blocked - Your IP [XX.XXX.XXX.XXX] has no corresponding reverse (PTR) address. Ask your Internet Service Provider to assign you IP with valid reverse (PTR) record. ##"
I use Comcast as my ISP and have asked for a Reverse PTR record. I have gone to DNSStuff and executed a Reverse PTR check and it has come back that this IP Address points to my server of Mail.domain.com
Any thoughts on what to try next?
Wait. DNS entries take time to propagate all around the world.
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Not a waiting game as we did this about a week ago. I am looking a little more closely and it appears my request was pointing to the wrong server name. Making the corrections now.
Ah, information that could have been helpful earlier. Good luck.