File Permissions issue with folder used for fax - newly added users cannot rename with exact same permissions as old users
Posted on 2014-02-04
I am at a loss as to how to resolve this issue. Basically, we have a folder where all faxed documents are placed by the fax account we created in our domain. I have users who have been able to rename the pdf files and move them to a archive subdirectory without issue. I now find that new users that I add, including my domain admin account, cannot rename those files. The error I get is:
You need permission to perform this action
You require permission from "domain\fax account" to make changes to this document
The new user has the same permissions as the older users who do not have an issue. My domain account was given full control permission and I still get the same error. I have tried turning off UAC, but that has no effect. Because we are still on a Server 2003 schema and all of our clients are Windows 7 Pro x64, I also checked the registry and HKEY_LOCAL_MACHINE\SYSTEM\Controlset001\Control\Lsa and set LmCompatibilityLevel to 1. This also did not work. Any pointers would be greatly appreciated!