Solved

iPad is locked

Posted on 2014-02-04
7
351 Views
Last Modified: 2014-02-04
Ok, my iPad is in a locked state and the screen shows a slide bar saying "update iTunes". The problem is that everything is frozen. Nothing on the screen works. I can turn it off or to sleep mode, but when it starts up, the same exact screen is showing.
0
Comment
Question by:Randal Redberg
7 Comments
 
LVL 34

Expert Comment

by:Paul MacDonald
ID: 39833735
How to hard-reset an iPad.

Bear in mind you may need to do this more than once.
0
 
LVL 24

Expert Comment

by:aadih
ID: 39833740
"Turn it off and on again (hold down the power and home buttons until it turns off, then turn it back on again)." from the discussions at:

https://discussions.apple.com/thread/4961314?tstart=0 >.
0
 
LVL 92

Accepted Solution

by:
John Hurst earned 400 total points
ID: 39833784
Given all the above, have you tried plugging it into the computer with iTunes that syncs this iPhone's contents.

That may allow it to come out of its state. Since a soft reset (per the above posts) has not worked, the next step is normally a hard reset.

So then try connecting it to iTunes to see if it will recover.

.... Thinkpads_User
0
 
LVL 3

Author Closing Comment

by:Randal Redberg
ID: 39833817
Thank you Thinkpads_User. That's exactly what it was. I had not updated anything in a long time and I think that it needed to run the new updates. Thank you guys for the other comments as well.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 39833827
Randy - Thanks for the update and I was happy to help. Thanks for coming into the forum here and again, I was happy to work with you.

.... Thinkpads_User
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
add child to my itunes account and share content 7 86
How to delete words from the 'suggested' list in iPhone 8 78
Trident and Apple iOS upgrade 2 85
Ipad question 2 85
What's a UDID? If you're involved in developing, testing, or even reviewing an iOS application that's in beta, then at some point you may need to know the UDID for any iOS devices that you'll be testing on. What's the UDID? It stands for Unique Dev…
Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now