Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

USB 3.0 PCI card in HP Pavilion questions

Posted on 2014-02-04
5
Medium Priority
?
744 Views
Last Modified: 2014-02-06
I have an HP Pavilion HPE-410f desktop running ESXi 5.1, which has Windows 2012, 2000 Server, and XP Pro VMs. I installed a Startech 4 port USB 3.0 PCIe card (PEXUSB3S4). The card is not recognized by the ESXi OS.  However, when I boot and go into the BIOS, I do not see the USB ports in the BIOS screens. I plugged a Seagate external drive into one of the HP's built-in ports and I see it when I power up and go into the setup screen. It shows on one of the ports as external.  When I plug the Seagate into one of the USB ports on the Startech card, I do not see it.

On HP's support page for the 410F, there are no BIOS updates.

Should I see the Seagate drive somewhere in the setup screen's USB ports section? Am I missing something?
0
Comment
Question by:MikeBroderick
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 49

Accepted Solution

by:
dbrunton earned 2000 total points
ID: 39833991
>>  Should I see the Seagate drive somewhere in the setup screen's USB ports section?

Nope.

>>  Am I missing something?

Have a look at http://www.tinkertry.com/usb3passthru/  This might help.
0
 

Author Comment

by:MikeBroderick
ID: 39835895
Thank you for the reply. On the Advanced settings display I get "Host does not support passthru configuration".
0
 
LVL 49

Expert Comment

by:dbrunton
ID: 39836338
Check you have Virtualization turned on in the BIOS.  I don't know if this motherboard supports Virtualization or not.
0
 

Author Comment

by:MikeBroderick
ID: 39837221
There is a setting called Virtualization Technology that is set to enabled.
0
 
LVL 49

Expert Comment

by:dbrunton
ID: 39837462
Are you getting a message about VMDirectPath being not supported?

Anyway have a look at this thread http://www.vm-help.com/esx40i/VMDirectPath/fix_config_issues.php#disable_boot
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
If you're a modern-day technology professional, you may be wondering if certifications are really necessary. They are. Here's why.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question