Bill H
asked on
Outlook Anywhere Help
Hi, i have an SBS 2008 server with Exchange 2007 installed. Now i enabled Outlook Anywhere in the Exch Console, and for the external URL (remote.mydomain.com), i purchased an SSL cert and got that installed successfully.
On my machine I am trying to setup an email account and i am getting a "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
I followed these steps for the Outlook 2010 configuration:
http://help.em.ucla.edu/app/answers/detail/a_id/1221
What i am missing?
On my machine I am trying to setup an email account and i am getting a "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
I followed these steps for the Outlook 2010 configuration:
http://help.em.ucla.edu/app/answers/detail/a_id/1221
What i am missing?
Can you post output of "Get-OutlookAnywhere" command?
ASKER
i created an autodiscover cname and pointed to the remote A record. Still waiting for it to propogate.
I purchased just a 1 domain SSL cert from godaddy.
I purchased just a 1 domain SSL cert from godaddy.
ASKER
[PS] C:\Windows\System32>Get-Ou tlookAnywh ere
WARNING: IIS://FS2.miller.local/W3S VC/1/ROOT/ Rpc was not found. Please make
sure you have typed it correctly.
ServerName : FS2
SSLOffloading : False
ExternalHostname : remote.****.com
ClientAuthenticationMethod : Basic
IISAuthenticationMethods : {Basic}
MetabasePath : IIS://FS2.miller.local/W3S VC/1/ROOT/ Rpc
Path :
Server : FS2
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Rpc (Default Web Site)
DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols ,CN=
FS2,CN=Servers,CN=Exchange Administrative Group (F
YDIBOHF23SPDLT),CN=Adminis trative Groups,CN=First
Organization,CN=Microsoft Exchange,CN=Services,CN=
Configuration,DC=miller,DC =local
Identity : FS2\Rpc (Default Web Site)
Guid : e87fce20-5769-4223-8b4e-00 12db9726a0
ObjectCategory : miller.local/Configuration /Schema/ms -Exch-Rpc- Http
-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtual
Directory}
WhenChanged : 2/5/2014 12:21:31 AM
WhenCreated : 12/22/2010 2:27:40 PM
OriginatingServer : FS2.miller.local
IsValid : True
WARNING: IIS://FS2.miller.local/W3S
sure you have typed it correctly.
ServerName : FS2
SSLOffloading : False
ExternalHostname : remote.****.com
ClientAuthenticationMethod
IISAuthenticationMethods : {Basic}
MetabasePath : IIS://FS2.miller.local/W3S
Path :
Server : FS2
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Rpc (Default Web Site)
DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols
FS2,CN=Servers,CN=Exchange
YDIBOHF23SPDLT),CN=Adminis
Organization,CN=Microsoft Exchange,CN=Services,CN=
Configuration,DC=miller,DC
Identity : FS2\Rpc (Default Web Site)
Guid : e87fce20-5769-4223-8b4e-00
ObjectCategory : miller.local/Configuration
-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtual
Directory}
WhenChanged : 2/5/2014 12:21:31 AM
WhenCreated : 12/22/2010 2:27:40 PM
OriginatingServer : FS2.miller.local
IsValid : True
ASKER CERTIFIED SOLUTION
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*Instead of creating use profile manually, please try following thing.
--> Login to machine by any user who has mbx on exchange 2007.
---> open outlook, let outlook do auto discovery.
---> If OL gets opened successfully, check the "Connection" setting.
if this does not work, please reply for following questions
1) Do you have single exchange 2007 server?
2) Does all roles installed on same server?
3) What are SUBJECT ALTERNATE NAMES (SAN) in the certificate , that you got from godaddy?
Does it include, external, internal,auto discover name of exchange server?
--> Login to machine by any user who has mbx on exchange 2007.
---> open outlook, let outlook do auto discovery.
---> If OL gets opened successfully, check the "Connection" setting.
if this does not work, please reply for following questions
1) Do you have single exchange 2007 server?
2) Does all roles installed on same server?
3) What are SUBJECT ALTERNATE NAMES (SAN) in the certificate , that you got from godaddy?
Does it include, external, internal,auto discover name of exchange server?
ASKER
Simon - thanks for the tip, i added a SRV record instead of CNAME. Outlook anywhere was on by default.
Manoj- 1 exchange server, all roles on it, no other SAN (it is for 1 domain)
Manoj- 1 exchange server, all roles on it, no other SAN (it is for 1 domain)
Automatic profile creation is failing?
ASKER
i am getting that error message. Nothing happens after.
Did you run the fix my network wizard in the SBS console? I suspect this is due to a change being made outside of the SBS system and the wrong web site is being used.
Simon.
Simon.
Make sure there is no wildcard (*) CNAME record in your domain's DNS. If there is, remove it.
If you continue to have issues, use https://testconnectivity.microsoft.com/ to resolve them.
Jeff
If you continue to have issues, use https://testconnectivity.microsoft.com/ to resolve them.
Jeff
ASKER
Simon - i disabled and enabled the outlook anywhere and ran the fix my network wizard.
I am still getting the same error though when trying to connect. On a side note, the get-outlookanywhere does not return any warnings as it did before
I am still getting the same error though when trying to connect. On a side note, the get-outlookanywhere does not return any warnings as it did before
ASKER
Jeff - i ran the RPC over HTTP test on the test microsoft site, everything was successful.
ASKER
Retested it now, and its working.
Thanks Simon!
Thanks Simon!
Depending on the type of certificate purchased it will depend on what records you need.
Simon.