Solved

Outlook for Mac 2011 missing IMAP folders with outlook.com

Posted on 2014-02-05
4
733 Views
Last Modified: 2014-02-05
i just set up my outlook.com account on Outlook for Mac 2011, it seems working fine but i just don't understand why some IMAP folders created via web can't be seen on  Outlook for Mac.

please see below the screenshots of Outlook for Mac 2011 and outlook.com, you can see folders Authorities, BrightTALK and CPE are not available in the folder list on Outlook for Mac 2011.

Web Interface of outlook.comDesktop Interface of Outlook for Mac 2011

FYI - these folders were newly created using the web interface.

do you have any clues on how to make the new folders available in Outlook for Mac too?

thanks heaps
bbao
0
Comment
Question by:bbao
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 19

Assisted Solution

by:strivoli
strivoli earned 400 total points
ID: 39835248
You must subscribe the folders under Outlook 2011. Only standard folders are shown by default. If you want more folders shown, you must explicitly subscribe them.
0
 
LVL 19

Accepted Solution

by:
strivoli earned 400 total points
ID: 39835250
This will help.
0
 
LVL 4

Assisted Solution

by:Pradeep VIshwakarma
Pradeep VIshwakarma earned 100 total points
ID: 39835266
HI,


1. In Outlook, select Tools > IMAP Folders...

2. Using the resulting Folder Browser window, navigate through all your folders looking for any that are NOT bold (the missing folders).

3. Highlight any missing folders and choose to Subscribe (click the Plus button in the upper-left)

Thanks..
0
 
LVL 37

Author Closing Comment

by:bbao
ID: 39835339
it works now! thanks heaps mates.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question