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Search not working in OWA 2010

Posted on 2014-02-05
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Last Modified: 2014-02-10
dear
suddenly search option doesn't work on OWA 2010 , gives me ( the action couldn't be completed )

please advise
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Question by:Alkannetworks
6 Comments
 
LVL 19

Expert Comment

by:strivoli
ID: 39835174
Does that happen on different mailboxes and using different browsers?
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LVL 4

Expert Comment

by:Pradeep VIshwakarma
ID: 39835263
If the issue persists, please refer to the following suggestions

1. Stop the Microsoft Exchange Search Indexer and the Microsoft Search (Exchange) services
2. Click Start, and then click Run.
3. In the Open text box, type Installer , and then click OK.
4. Right-click the Name column header, and then click More..
5. Select Subject and Click OK
6. Search through the Subject field until you find "Microsoft Full Text Indexing Engine for Exchange Setup v8.x.xxx.x". The x's denote what version is installed on the server.
7. Right-click the cached Windows Installer file that has the "Microsoft Full Text Indexing Engine for Exchange Setup v8.x.xxx.x" subject, and then click Uninstall.
8. After the uninstall process has completed, quit the Installer.
9. Run msiexec /i msfte.msi TARGETDIR="c:\Program Files\Microsoft\Exchange Server" .The TargetDir can change, but this is the default one, change it to whatever you are using. MSFTE.msi will add the "\Bin" to the path. After this completes make sure Microsoft.Exchange.Search.ExSearch.exe and msfte.dll are in the same folder. MSFTE.MSI can be found on the Exchange 2007 Setup CD (file:///\\\\Setup\\ServerRoles\\Mailbox) directory
10. Start Microsoft Exchange Search Indexer and the Microsoft Search (Exchange) services.

Hope this helps. Thanks,
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LVL 18

Accepted Solution

by:
Sushil Sonawane earned 500 total points
ID: 39835307
Make sure your exchange server updates with latest service pack. After upgrade your exchange server still issue not resolve then refer below link for further troubleshoot the issue.


http://social.technet.microsoft.com/Forums/exchange/en-US/ddad5deb-327c-48e0-8a3a-7687cd551bbb/exch2010-sp1-cannot-search?forum=exchange2010


http://www.bostonitpro.com/KnowledgeBase-Links-Articles/OWA-Search-does-not-work-Exchange-2010-SP1-SP2.html
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Author Comment

by:Alkannetworks
ID: 39835336
My Excahnge Server 2010 version is ( 14.3) build 123.4
is this last update or what
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LVL 12

Expert Comment

by:Md. Mojahid
ID: 39838324
You’ve also tried using the ResetSearchIndex.ps1
(http://technet.microsoft.com/en-us/library/aa995966(EXCHG.80).aspx
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Author Closing Comment

by:Alkannetworks
ID: 39849355
it works excellent with me
thanks
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