Solved

ImageRunner C5051 External USB Port

Posted on 2014-02-05
1
403 Views
Last Modified: 2014-02-08
We have a Canon C5051 connected via Ethernet to my corp network. We need to be able to allow a single machine to connect via USB. The C5051 Does have (2) External USB ports, the port located next to the RJ45 is the port that we are using to a windows 8.1 Enterprise device. We need to configure the device to print.

Interestingly the USB port is not an option when choosing ports via the Advanced printer setup. When using the Canon Drivers available the INF does not make that port available. When using the setup.exe the printer is not recognized. Leading me to deduce that the usb port is not active on the 5051.

Noting that by default the port is available has anyone run into this situation? We have looked at the menu map however it would appear that the port settings only address the front print from usb?

Ideas,
0
Comment
Question by:KarlSolid
1 Comment
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 39837403
According to the data sheet, the C5051 has a "Suppressible USB interface - For allowing or disallowing the use of USB interface". It also says you need the "The optional Access Management System Kit-B1", which in turn will require a password.

So I assume you have the Kit-B! installed, and someone has disabled the USB for security. In that case, you should be able to turn the USB port on after entering the password, from either the front panel or the printer's web interface.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is my 3rd article on SCCM in recent weeks, the 1st (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html) dealing with installat…
Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found here: http://www.experts-exchang…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question