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Equipment Installation and Tracking

Hello All,

I'm an IT Director for a non-profit agency and per the norm we are understaffed and overworked.  I have 4 staff under me and I'd like to create a system for equipment handling.  I was wondering if there was any other managers/directors out there that have a great system in place that helps track duties to completion?  We'd rather not use our help desk for this.

I'm looking to track multiple things, but specifically the entire process of implementing new equipment.  Purchasing, receiving, assigning the tech, setup, and then distribution/install.

Any advice is appreciated!  Love this place.
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Jon May
Asked:
Jon May
1 Solution
 
Craig SharpLead Enginneer - Unix Server TeamCommented:
I would suggest that you have a look at Kanban.  JIRA is one product that uses an Agility style implementation with Kanban to help track similar items to what you need.  For the Data Center, I use openDCIM.  This is a complete DC management system including asset tracking.

Hope it helps.

Craig
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Jon MayDirector Of Information SystemsAuthor Commented:
Thank you for the suggestion.  I'm trying it out now.  I'm deciding between it and Basecamp.
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