Solved

"Send on Behalf of" does not work when sending to external email addresses

Posted on 2014-02-05
1
989 Views
Last Modified: 2014-02-09
"Send on Behalf of" does not work when sending to external email addresses
Asked by: msidnam
We have Exchange 2010 and Outlook 2010. I've noticed that if users have delegate access to  a mailbox and they send an email to someone internal it will say <user> on Bahalf Of <owner>.

However, if they send and email to an external recipient it will just say the owners name. On one of the tests sending to outlook.com if we click the arrow next to the FROM it will shows <user> on Behalf Of <owner>. But on another mailbox it doesnt show it. Is this by design or can i change a setting to say "On Behalf Of" when sending externally as well?

I'm also getting an error when adding or removing delegates. It says it cannot activate the Send-On-Behalf-List, Operation failed for one mailbox.
0
Comment
Question by:msidnam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 8

Accepted Solution

by:
EEhotline earned 500 total points
ID: 39836691
Send on Behalf of requires the client to support it, exchange to exchange. Some external clients can see the additional information in the headers and display the information, if the external sources use Exchange, it will work. If you mail a non-exchange system, the behavior cannot be predicted.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question