Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

"Send on Behalf of" does not work when sending to external email addresses

Posted on 2014-02-05
1
Medium Priority
?
1,182 Views
Last Modified: 2014-02-09
"Send on Behalf of" does not work when sending to external email addresses
Asked by: msidnam
We have Exchange 2010 and Outlook 2010. I've noticed that if users have delegate access to  a mailbox and they send an email to someone internal it will say <user> on Bahalf Of <owner>.

However, if they send and email to an external recipient it will just say the owners name. On one of the tests sending to outlook.com if we click the arrow next to the FROM it will shows <user> on Behalf Of <owner>. But on another mailbox it doesnt show it. Is this by design or can i change a setting to say "On Behalf Of" when sending externally as well?

I'm also getting an error when adding or removing delegates. It says it cannot activate the Send-On-Behalf-List, Operation failed for one mailbox.
0
Comment
Question by:msidnam
1 Comment
 
LVL 8

Accepted Solution

by:
EEhotline earned 2000 total points
ID: 39836691
Send on Behalf of requires the client to support it, exchange to exchange. Some external clients can see the additional information in the headers and display the information, if the external sources use Exchange, it will work. If you mail a non-exchange system, the behavior cannot be predicted.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month11 days, 22 hours left to enroll

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question