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Connecting to user's mailbox just hangs

Posted on 2014-02-05
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Last Modified: 2014-02-10
I have a SBS 2008 server with a mailbox problem that I can't see to resolve.  All other mailboxes are fine with the exception of this one user's mailbox.

Outlook just hangs on "loading profile."

Attempting to connect via OWA just hangs when logging in.

I tried to move the mailbox to a different database and the move request hung on "opening source mailbox"

Short of recovering the mailbox from the previous night's backup, are there any other options/procedures I can use?
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Question by:OllarConsulting
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4 Comments
 
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Expert Comment

by:EEhotline
ID: 39836757
Is there any Event log, error code? What version is your exchange?

Check if the AD account is disabled/password expired/locked out
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Author Comment

by:OllarConsulting
ID: 39836847
No errors....  running Exchange 2007... and the AD account is good....
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Accepted Solution

by:
OllarConsulting earned 0 total points
ID: 39837131
Fix it.  I disabled the mailbox, ran clean-mailboxdata, then reattached the disconnected mailbox to the AD object.
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Author Closing Comment

by:OllarConsulting
ID: 39846831
this fixed the issue
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