toddyp
asked on
Can not reach company website from internal network
We have an external website that is hosted by another company. We used to be able to access this site internally. We have a forward look up zone created for company.com
There is a www a record in this zone.
We can reach the website externally but not internally.
One thing to note is we can not use the ip address of the site internally or externally. It has to be the www.company.com address.
There is a www a record in this zone.
We can reach the website externally but not internally.
One thing to note is we can not use the ip address of the site internally or externally. It has to be the www.company.com address.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Have you checked to make sure the IP address of the webserver has not changed? Depending on your hosting company and who handles your public DNS zone, it's possible that the webserver's address could have been changed and the public DNS zone updated. But if you weren't aware of the change, your internal address for www.company.com would be incorrect.
Do you NEED to have your own internal DNS entries for www.company.com? Surely, if the website is hosted externally you wouldn't need an entry in your own DNS.
They would need it only if the internal and external domain names are the same.
ASKER
thanks for all the suggestions. I will try them all and post back tomorrow
ASKER
Hi They have a forward look up zone created for company.com. There are a few websites and the mail server address in there as well as an ftp site. This includes an MX record. One website and ftp site share the same IP. Kiero firewall was recently installed on the network.
Another thing I should mention we have a .ca that forwards to the .com
Both are accessible outside only .ca inside.
Another thing I should mention we have a .ca that forwards to the .com
Both are accessible outside only .ca inside.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.