Solved

Login to vCenter with admin@System-Domain account

Posted on 2014-02-05
16
3,944 Views
Last Modified: 2014-03-10
I am trying to login to the vSphere Client using the admin@System-Domain account. It's telling me I don't have permission to logon. However, I can login to the vSphere Web Client using the admin@System-Domain account. So is there a way I can grant permission to admin to login to the vSphere Client from the Web Client?

Background info: When I installed this server, I configured SSO to authenticate with our AD Domain Controller. However, we replaced the domain controller so now we can't login using AD credentials.

Thanks
Kent
0
Comment
Question by:fkoyer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 5
  • 3
16 Comments
 
LVL 121
ID: 39837268
Try administrator@vpshere.local
0
 
LVL 1

Author Comment

by:fkoyer
ID: 39837287
That gives me: "Cannot complete login due to an incorrect user name or password"
0
 
LVL 121
ID: 39837300
Do you remember your password you assigned to that account, at Installation of SSO?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Author Comment

by:fkoyer
ID: 39837333
I remember the password for admin@System-Domain. I don't remember ever setting up an account for adminstrator@vsphere.local. When I go into the vSphere Web Client and click on Users, the only one listed is "admin".
0
 
LVL 121
ID: 39837350
Is this vCenter Server 5.5 ?

Normally, when you install SSO, it asks you for a password for the SSO Administrator.

The SSO Administrator is called Administrator in the "domain" vpshere.local.

e.g. administrator@vpshere.local

This password must be written down, because it's needed, if you need to upgrade SSO in the future, you will need it.

However 5.1 and 5.5 are different.
0
 
LVL 1

Author Comment

by:fkoyer
ID: 39837393
I believe this is 5.1.  How can I tell? We got it about a year and a half ago.
0
 
LVL 13

Assisted Solution

by:Abhilash
Abhilash earned 250 total points
ID: 39839276
You can login into your windows server and go to Control Panel>Programs and Features and you will find the vCenter server version there.

It will look like
vcenter version

To Add permissions on vCenter for admin@system-domain, you can login into vSphere client. Click on vCenter server>Permissions Tab, Right Click and select Add Permisssion.

Select SYSTEM-DOMAIN from the right top drop down, Select the admin user and assign him Administrator role and click ok. This will give him access to vCenter.
0
 
LVL 1

Author Comment

by:fkoyer
ID: 39839807
I confirmed that this is 5.1. The problem is that I cannot login to the vSphere Client. I can only login to the vSphere Web Client.

I deleted the AD-LDAP identity source because it was pointing to a non-existent domain controller. I've tried creating a new identity source that points to an active domain controller but it keeps saying "Probing for connectivity failed".

In the long run, I don' t want to use an LDAP identity source because if my domain controller goes down, I can't login to the vSphere Client.
0
 
LVL 13

Expert Comment

by:Abhilash
ID: 39839823
Did you do what i mentioned?
Add admin to permissions tab in vsphere client?
0
 
LVL 1

Author Comment

by:fkoyer
ID: 39839831
I cannot login to the vSphere Client.
0
 
LVL 121

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 250 total points
ID: 39839876
Can you login as a Local Administrator from the Local Administrators group on the Local Machine?
0
 
LVL 1

Author Comment

by:fkoyer
ID: 39840088
That was it! I didn't know you could use local user accounts to login. I was able to login as the local administrator and then add admin@System-Domain to the permissions tab. Thanks for  your help.
0
 
LVL 13

Expert Comment

by:Abhilash
ID: 39840119
Consider awarding points for helping you with the steps on how to add the user.
0
 
LVL 121
ID: 39840130
No problems, glad to help.
0
 
LVL 1

Author Comment

by:fkoyer
ID: 39840149
Sorry, I didn't realize that Andrew stepped in at the last minute. I should really give points to both of you. I will do that if I can figure out how.
0

Featured Post

Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
Giving access to ESXi shell console is always an issue for IT departments to other Teams, or Projects. We need to find a way so that teams can use ESXTOP for their POCs, or tests without giving them the access to ESXi host shell console with a root …
Teach the user how to install and configure the vCenter Orchestrator virtual appliance Open vSphere Web Client: Deploy vCenter Orchestrator virtual appliance OVA file: Verify vCenter Orchestrator virtual appliance boots successfully: Connect to the …
This video shows you how to use a vSphere client to connect to your ESX host as the root user. Demonstrates the basic connection of bypassing certification set up. Demonstrates how to access the traditional view to begin managing your virtual mac…
Suggested Courses

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question