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New contact and Calendar items disappearing when entered into Shared Mailbox

Posted on 2014-02-05
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Last Modified: 2014-03-25
We have opened a shared mailbox's contacts (or calendar) and entered a contact. The contact (or calendar item) appears to save and is visible for a few moments, then disappears. Any idea on what could be causing this?
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Question by:dancomputerman
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Expert Comment

by:imkottees
ID: 39837846
check whether it is storing in your personal contact.

Did you check in Online mode/OWA?
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Author Comment

by:dancomputerman
ID: 39838994
I checked in OWA and the contact is not there. Although If I put a contact in thru OWA (logged onto the shared mailbox), it will show up on Outlook.
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Accepted Solution

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dancomputerman earned 0 total points
ID: 39943144
Service packing the server did the trick.
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Author Closing Comment

by:dancomputerman
ID: 39952681
Applying the latest service packs/updates fixed the issue
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