<div>
check whether it is storing in your personal contact.<br />
<br />
Did you check in Online mode/OWA?
</div>


check whether it is storing in your personal contact.

Did you check in Online mode/OWA?

<div>
I checked in OWA and the contact is not there. Although If I put a contact in thru OWA (logged onto the shared mailbox), it will show up on Outlook.
</div>


I checked in OWA and the contact is not there. Although If I put a contact in thru OWA (logged onto the shared mailbox), it will show up on Outlook.

<div>
Applying the latest service packs/updates fixed the issue
</div>


Applying the latest service packs/updates fixed the issue

<div>
<div class="content wysiwyg-content">
We have opened a shared mailbox's contacts (or calendar) and entered a contact. The contact (or calendar item) appears to save and is visible for a few moments, then disappears. Any idea on what could be causing this?
</div>
</div>


We have opened a shared mailbox's contacts (or calendar) and entered a contact. The contact (or calendar item) appears to save and is visible for a few moments, then disappears. Any idea on what could be causing this?

New contact and Calendar items disappearing when entered into Shared Mailbox

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.