?
Solved

New contact and Calendar items disappearing when entered into Shared Mailbox

Posted on 2014-02-05
4
Medium Priority
?
361 Views
Last Modified: 2014-03-25
We have opened a shared mailbox's contacts (or calendar) and entered a contact. The contact (or calendar item) appears to save and is visible for a few moments, then disappears. Any idea on what could be causing this?
0
Comment
Question by:dancomputerman
  • 3
4 Comments
 
LVL 13

Expert Comment

by:imkottees
ID: 39837846
check whether it is storing in your personal contact.

Did you check in Online mode/OWA?
0
 

Author Comment

by:dancomputerman
ID: 39838994
I checked in OWA and the contact is not there. Although If I put a contact in thru OWA (logged onto the shared mailbox), it will show up on Outlook.
0
 

Accepted Solution

by:
dancomputerman earned 0 total points
ID: 39943144
Service packing the server did the trick.
0
 

Author Closing Comment

by:dancomputerman
ID: 39952681
Applying the latest service packs/updates fixed the issue
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to effectively resolve the number one email related issue received by helpdesks.
Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses
Course of the Month16 days, 11 hours left to enroll

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question