Solved

Magento Configurable product Second Box not working

Posted on 2014-02-05
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Last Modified: 2016-03-02
Hello,

I have a configurable product with all needed associated products to compose it. Thay are products with different color and size.
The problem is: When I see it on front panel, we can just select the COLOR, the Dropdown for SIZE is visible but not working to choose it.
http://www.lechen.com.br/loja/bota-salomon-authentic-gtx-masc-8441.html

Any idea?
ScreenShot008.jpg
ScreenShot009.jpg
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Question by:osagarana
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Expert Comment

by:Gary
ID: 39837725
Do you have simple products set up with available stock for each configuration of colour and size?
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Author Comment

by:osagarana
ID: 39837760
Hello Cathal
YEs they are(see attachment)
color = cor
size = tamanho
ScreenShot010.jpg
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Expert Comment

by:Gary
ID: 39837857
But do those simple products actually have stock - the screen shot is only for the products grid
It's time for my bed now, so I will try to remember to get back to this tomorrow.
If stock control is not a problem for your configurable options then you should look at custom options - a lot easier to administer.
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Author Comment

by:osagarana
ID: 39842278
Hello Cathal.
Theres a webservice that manages the stock.
IN magento We set as Do not Manage Stock :-)
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LVL 58

Expert Comment

by:Gary
ID: 39842299
Flush your cache and rebuild your indices.
What is the theme you are using? There may be a jquery/prototype conflick.
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Accepted Solution

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osagarana earned 0 total points
ID: 39854293
Hello Everybody! We´ve detected that it was a problem on the Chose Theme. The Provider(Template Monster) Sent us the bug fix in a file.
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Author Comment

by:osagarana
ID: 39854305
.
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Author Comment

by:osagarana
ID: 39854306
.......
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Author Closing Comment

by:osagarana
ID: 39864325
The problem was on Theme
A Special Thank you For Cathal, who tried to help us all the time.
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