ITIL Capacity Planning
Posted on 2014-02-05
Have any favorite resources containing documentation/worksheets on Capacity Planning or Performance Management? I have found quite a bit with Google, but if you know of anything ITIL-oriented and particularly useful for integrating CP and PM into the change management process or project management process (worksheets, documents, etc) I would be very interested in reviewing. For instance, KPIs on Capacity Planning or dashboard examples.