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ITIL Capacity Planning

Posted on 2014-02-05
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Have any favorite resources containing  documentation/worksheets on Capacity Planning or Performance Management? I have found quite a bit with Google, but if you know of anything ITIL-oriented and particularly useful for integrating CP and PM into the change management process or project management process (worksheets, documents, etc) I would be very interested in reviewing. For instance, KPIs on Capacity Planning or dashboard examples.
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Question by:kranite
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For anyone researching this, The ITIL Capacity Management book by Klosterboer is excellent
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