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Samsung's PC ATIV Book is hanging

Posted on 2014-02-06
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Last Modified: 2014-02-09
I have a Samsung ATIV Book 9 Lite that I bought a few weeks ago.  I upgraded to 8.1 immediately.

The PC worked pretty ok (except for learning Windows 8.1) however, within a week it has started to hang.  It can happen sometimes shortly after I start up or it can take a longer time before it hangs.  

When it hangs the only thing to do is restart the PC by turning off the power button.

If someone could help me start to troubleshoot it I would be most happy.
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Question by:thesurfer31
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Jackie Man earned 2000 total points
ID: 39840808
http://forum.notebookreview.com/samsung/734915-win-8-1-dont-upgrade-until-samsung-has-updated-drivers-49.html#post9519277

Obviously, the problem is caused by windows 8.1 update and there is no easy shortcut to solve the problem as either the bundled samsung software or the device drivers has caused the hang.

If I were you, I will rollback to win 8 first and do a little research on the conflict on software and driver issue before applying the update again.
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Author Closing Comment

by:thesurfer31
ID: 39845332
Thanks,  I will do that.
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