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  • Status: Solved
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Ambiguous Lotus Notes Group Pop Up

I have one user who does not receive this pop up alert when emailing a group that is similar to another group that in the corp address book. Her mail client just defaults to one group, the same one each time.

Myself I can enter part of that group name and have a pop up displayed given me my choices -see attached.

Server and client on Domino 8.5.3
Server 2003
Win 7 32 for client
Groups.rtf
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TSB14883
Asked:
TSB14883
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1 Solution
 
ThomasMcA2Commented:
Open the Location document > Mail tab > Recipient name type-ahead

Your setting is probably different than the user's setting.
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TSB14883Author Commented:
I just checked and they both say stop after first match - which makes sense for hers to not work - but mine does work.....I'll change hers and have her test.
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ThomasMcA2Commented:
Do you use cascaded/multiple address books? The symptoms you describe would happen if you have 2 address books, but she only has 1.

I'm not sure where the setting is at in R8, but in R7 it's in File > Preferences > User Preferences > Expand Mail > General tab > Local address books
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