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Configure Incoming IP in Windows SBS 2003

Posted on 2014-02-06
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Last Modified: 2014-05-20
I have a customer that is running Windows SBS 2003. I need to allow specific antivirus software IP addresses to be able to get thru the server firewall, but I cannot find anywhere in SBS 2003 to allow IP exceptions. I've already created the required port exceptions. Any ideas?
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Question by:Houston Blancett
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by:Cris Hanna
ID: 39840918
Are you talking about an external IP?  
What are you using for a firewall with your internet connection
What ports do you have forwarding there?

We need more details about what is supposed to happen and signs that it's being blocked

And more details about your connection to the internet?
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Author Comment

by:Houston Blancett
ID: 39842044
They are using a cloud-base antivirus/antispam service that needs to have a scope of 204.193.x.x to be able to get thru their server firewall.
Yes...external IP's. They are using the firewall with Windows SBS 2003. I have setup exceptions for  the ports required by the antivirus services within the server firewall.
If all ports and IP's are being allowed thru, then the server does a push deployment and updates to all clients on the domain. As of tight now, all deployments are failing. I have with the support team for the antivirus products, and they are telling me it's failing because IP's are not shown as being exceptions.
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by:Jeffrey Kane - TechSoEasy
ID: 39852207
Just run the CEICW (http://sbsurl.com/ceicw) and add the AV as a service on the "Services Configuration" screen.

Jeff
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Author Comment

by:Houston Blancett
ID: 39853369
I attempted to do that however the only selections available on the CEICW are
Outlook web access
Remote Web workplace
Server performance and usage reports
Outlook mobile access
Outlook via the Internet
Windows SharePoint services Internet site
Business website

I realize these are the default services however there is no where within this particular screen that will allow me to add additional services. I can select the "allow access to the entire website from the Internet" button however I'm afraid that will open their server up to everything. Also their particular server is only running one NIC, so the CEICW gives you this message,..."only one network adapter is configured for use. As a result the firewall provided with the small business server cannot be configured". Any suggestions as to a workaround for this?
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by:Cris Hanna
ID: 39853482
You should see an "Add" button that allows you to point to the .exe
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by:Cris Hanna
ID: 39853493
sorry missed the part about the single nic.
If you go to Administrative Tools, Do you see Windows Firewall there.
Don't have any more customers with SBS 2003 so I don't have one to look at to give more specific way to get where we need to get to.

So if you have a single nic...what is your firewall in front of the server?
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39857217
Ah--- yes, if you only have a single NIC, then the option to add the service is not in the CEICW.

You don't have ISA Server installed, do you?

Jeff
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Author Comment

by:Houston Blancett
ID: 39861951
Will check today but I think they do.
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by:Jeffrey Kane - TechSoEasy
ID: 39862296
Then that is where you need to make the change.  

And I'm not the one to ask for how to do it -- it's been almost 8 years since I've touched an ISA Server.

Jeff
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Accepted Solution

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Houston Blancett earned 0 total points
ID: 40067673
Client ended up upgrading server to new box. Problem resolved.
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Author Closing Comment

by:Houston Blancett
ID: 40077098
Client purchased a new server with new OS on it. That resolved problem before I could complete the troubleshooting on it.
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