Outlook on Citrix Error Message
Posted on 2014-02-06
I have a user and every time he tries to open Outlook on his Citrix desktop he receives the following error:
"Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance"
He is the only user having the problem, further, he is able to open Outlook on his desktop, his iPhone is still working and he can use OWA.
I tried removing his profile from the Citrix Server but that did not work.
There are no OST or PST files associated with this account
I removed the outlook.dat file and extend.dat file
I restarted the RPC service on the server
Does anyone have any ideas how I can get this user working again?
Citrix Xen Server