I think I have a DNS issue

Posted on 2014-02-06
Last Modified: 2014-03-02
Good morning,

I have a virtual server hosting Report services.  I had to reboot the server now I can't access the report via IE on the LAN.  I can access the site on the local server and iI can access the site via the IP address.  I have flushed my DNS and checked the dns entry on the server.
What are the possible cause?
Question by:tips54
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 12

Expert Comment

by:Alex Green
ID: 39839137
Have you checked your host file? Also have you checked that the windows firewall wasn't disabled prior to the reboot and the reboot automatically started it again?

Also, run nslookup servername and see if that's responding with the correct IP

Lastly can you ping it?

Author Comment

ID: 39839149
I have checked the firewall. it is disabled. This is affecting myself and all other users. I just tried Firefox and it works there.  I have cleared Browser cache and history and still the same issue.
LVL 19

Expert Comment

by:Miguel Angel Perez Muñoz
ID: 39839150
It is possible your web service or site is down?
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

LVL 12

Expert Comment

by:Alex Green
ID: 39839165
That's weird, that internet explorer doesn't work but firefox does...

Sounds like a setting within IE that's causing it, do you have any group policies for the configuration of IE? It could be something in your security settings or privacy settings in there.

If you can, drop your computer in an OU where there aren't group policies and see if when you change the settings of IE it fixes it. It's not your DNS if firefox is working and it's certainly not the server at fault here.
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39839179
Try adding the Site URL to the Local Intranet Zone in IE Security. This should correct the issue.


Author Comment

ID: 39839200
I was able to get this resolved. I had to recreate a pointer record for it
LVL 12

Expert Comment

by:Alex Green
ID: 39839213
Did NSLookup not give you the correct IP address then?

Also if firefox was working that would indicate that the record for it was correct.

Accepted Solution

tips54 earned 0 total points
ID: 39839248
I would agree. the moment I created the pointer record it started working

Author Closing Comment

ID: 39898349
I had to have my new is create pointer record

Featured Post

Are You Headed to Black Hat USA 2017?

Getting ready for Black Hat next week? Kick things off with the WatchGuard Badge Challenge and test your puzzle and cipher skills. Do you have what it takes to earn our limited edition Firebox Badge? Get started today -

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Did you know that more than 4 billion data records have been recorded as lost or stolen since 2013? It was a staggering number brought to our attention during last week’s ManageEngine webinar, where attendees received a comprehensive look at the ma…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question