Solved

I think I have a DNS issue

Posted on 2014-02-06
9
177 Views
Last Modified: 2014-03-02
Good morning,

I have a virtual server hosting Report services.  I had to reboot the server now I can't access the report via IE on the LAN.  I can access the site on the local server and iI can access the site via the IP address.  I have flushed my DNS and checked the dns entry on the server.
 
What are the possible cause?
0
Comment
Question by:tips54
9 Comments
 
LVL 9

Expert Comment

by:Alex Green
ID: 39839137
Have you checked your host file? Also have you checked that the windows firewall wasn't disabled prior to the reboot and the reboot automatically started it again?

Also, run nslookup servername and see if that's responding with the correct IP

Lastly can you ping it?
0
 

Author Comment

by:tips54
ID: 39839149
I have checked the firewall. it is disabled. This is affecting myself and all other users. I just tried Firefox and it works there.  I have cleared Browser cache and history and still the same issue.
0
 
LVL 19

Expert Comment

by:Miguel Angel Perez Muñoz
ID: 39839150
It is possible your web service or site is down?
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 9

Expert Comment

by:Alex Green
ID: 39839165
That's weird, that internet explorer doesn't work but firefox does...

Sounds like a setting within IE that's causing it, do you have any group policies for the configuration of IE? It could be something in your security settings or privacy settings in there.

If you can, drop your computer in an OU where there aren't group policies and see if when you change the settings of IE it fixes it. It's not your DNS if firefox is working and it's certainly not the server at fault here.
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39839179
Try adding the Site URL to the Local Intranet Zone in IE Security. This should correct the issue.

Will.
0
 

Author Comment

by:tips54
ID: 39839200
I was able to get this resolved. I had to recreate a pointer record for it
0
 
LVL 9

Expert Comment

by:Alex Green
ID: 39839213
Did NSLookup not give you the correct IP address then?

Also if firefox was working that would indicate that the record for it was correct.
0
 

Accepted Solution

by:
tips54 earned 0 total points
ID: 39839248
I would agree. the moment I created the pointer record it started working
0
 

Author Closing Comment

by:tips54
ID: 39898349
I had to have my new is create pointer record
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to deploy dynamic backgrounds to computers depending on the aspect ratio of display
This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question